"They sent me an invoice saying I was past due when I clearly paid using a credit card. They had more pre-authorization charges on my credit card then I agree to on their website. I emailed them to correct my shipping address and they told me there was nothing they could do about it. I think I'll take my chances with a different vendor next time."
"great prices and fast delivery"
"The experience with Tequipment is second to none. The technical staff provided the information I needed for my application.
That alone is a commodity you don't often find. The technical support combined with fast shipping makes for an enjoyable experience."
"
Professional approach to the client. Very fast shipping to Europe. Everything nicely packaged and great online help."
"Great product and the best in shipping quickly with the best prices that I have seen on most products."
"Quick shipment good packing and tracking."
"no problems encountered. will order again in the future."
"Nice adapter. Had no trouble ordering it. Was delivered fast. And it is well made. I will do business with them again.
Alton Rowell "
"Quick customer service respond.
Items shipped with proper packing and up to date tracking information provided."
"The title says it all. I've never had a problem ordering from here. Never had a reason to call Customer Service because everything gets where it's supposed to, when it's supposed to."
"Ordering process was fast and easy. The website has informative videos and descriptions that allow an informed purchase decision. The item I ordered was export controlled which required an additional email interchange with customer service. All was handled easily and quickly."
"Great service, quick delivery. Quality product as described."
"Fantastic bundle of options for a Rohde and Schwarz scope. Amazing device, RTB-2004. After the sale they were willing to comp me the scope case I should have requested at the purchase time. Very nice on the phone also."
"Very happy with my purchases from T-equipment, they always have what i need and ship it relatively fast. "
"Shipping from Portland Oregon to Tulsa was quick and included in purchase price. Item was Brand new. Complimentary Carry Case was very nice, Embroidered, and Large enough for the meter and several xtra probes et extensions. Would not hesitate to recommend TeQuipment.net for anything they are selling! "
A rep from Tequipment.net / InterWor, Tequipment, has responded:
“My name is Brian, I wanted to share what transpired with your order. For starters, we are sorry for the confusion and hope that this will help clarify what took place. We do not charge for an order until the items ship. Your order was set to ship partial causing the system to first do a preauthorization of the entire order. $1074.88. The first item to ship was the $315.10 unit which was charged. The remaining amount of $759.78 would be charged after the remaining items shipped. When the second item shipped on 9-5-19 it changed from a preauthorization to a charge for $731.40 (pending) and a remaining balance of the $28.38 that was a pending preauthorization. For an unknown reason the system identified your order as complete and invoiced it without shipping the remaining item. After reviewing this we do not have a reason the order did not post the last item for release and closed. This triggered our accounting team to see an invoice that was not processed. A little further investigation on our behalf would have eliminated the need for the original email we sent. We have processed an order for the remaining item to get this to you. We will not be collecting any money for this item as a thank you for the opportunity to identify an anomaly in our system and an apology for the confusion with the order.”