"I ordered a Klien replacement blade for my cutter. It took over 2 weeks to receive it! First, I was sent an empty box. The was obviously too big and not taped at the bottom so if they did ship the blade it left through the poorly taped box. Everyone was nice about replacing the item but lacked communication regarding the 3-4 days it took to ship out the replacement. They asked me for my address and I gave them my address again (wasn't it stored or the order to begin with?). To my surprise they fouled up my address and had it sent to the next town over.. I'm glad FedEx figured it out (only took 2 additional days). I asked for a refund through this as I lost trust but was told it's only a credit and it would not actually come back to me so I could get what I ordered from some other company but if I wanted to pay for another they could expedite my shipping. What?? Needless to say.. I'm not impressed with their shipping guys or much of anything else. They did however quickly admit a problem and at least tried their best to solve it. (I really hope this wasn't their best efforts though). Purchase date was 4/1/19.. I guess the joke was on me from the start"
"Necesitaba unos accesorios para unos equipos, los compre y todo resulto muy bien"
"The tool pallets disintegrate after about 25 years. On a whim I looked up Platt cases and discovered they made replacement pallets. In a week I had all my tools in their little slots and the pallets fit perfectly. I expect that the tool case will probably outlive me but my sons may enjoy using them long after i am gone."
"I needed a new multimeter and fast. The price was unbeatable and shipping arrived earlier than expected. Tequipment will be my new go to place for equipment and supplies."
"Ordered a lot of items from here, scope included. They handled returns of some items I incorrectly purchased without question. Repeat business and I cant wait to get my next piece of gear."
"Got a scope; company's worth repeat business."
"I've bought an oscilloscope and two spectrum analyzers from Tequipment.net, and all times the items were well packed and arrived in ship shape. I found their prices to be the best and their customer service was superb. They are A+ in my book. Thank you Tequipment.net!"
"Could not be more pleased. I love my PicoScope and their chat and online communications were professional and very helpful. Highly recommended. Would definitely purchase more equipment again."
"Knowledgeable sales person & prompt service.
We will definitely use them again."
"Ive ordered from tequipment on more than one occasion and it was always shipped promptly and packaged well. Alot of the items they offer are sought after items which i qouldnt trust getting from ebay because some chinese knockoffs exist out there. Service from tequipment has always been prompt and their prices are usually the best i could find om the internet "
"Excellent service..and fast shipping"
"Fair pricing, good service, and quick delivery. The package was properly packed and secured. We will be using them again"
"Found Tequipment during an online search for Fluke equipment. Had the items I was searching for. Great prices. Ordered what I wanted online. Shipping was fast and accurate. Will use them again for future needs. "
"I contacted them about an academic quote and shipping costs. Very quickly I received my quote as promised. The order was places, processed and shipped quickly. The shaker is perfect for our needs."
"Great products. Fast shipping and reasonable prices. They tend to send you too many marketing emails though."
A rep from Tequipment.net / InterWor, Tequipment, has responded:
“We appreciate the feedback. Our normal procedure is to get you a solution and work with the warehouse and shipping company on the missing item. We have recently added some new members to our team and after viewing the notes on the order it is clear that we could have moved faster in getting you the replacement blade and figured out what caused the problem after. We do apologize for the delay and inconvenience this has caused you. I was informed that we have since resolved getting you the replacement, if there is any issue please let me know. My name is Brian Moran and I am the center manager. ”