"This is my first order with Tequipment and I received the order sooner than i expected. I also like the vast selection of test gear available . I will be ordering from them again."
"Bought defective Rigol digital generator and after 2 weeks and still nothing to show for my money."
"Did not ship next day as required. Called customer service and they said they had no ability to update the shipping request. We had to rent equipment as a result"
“I can confirm we did get the order on May 17th, 2018 at 3:23pm EST, and we did have the item in stock. We are unable to guarantee overnight delivery for orders placed after 3pm EST. Which we do indicate on our site. The order was placed directly online without any interaction with our staff, or we would have explained the inability to ship overnight.
When we did complete and ship the order on Friday the 18th, however overnight delivery defaults to the next business day which is Monday. Once this was out for delivery on Monday the 21st we could not make the change you requested.
I have submitted a refund for the overnight shipping as you did not get this when you wanted. I realize you are not satisfied with your experience but would hope you would consider giving us another opportunity as we want to have happy customers. Please in the event of any urgent needs call or chat with our call center staff to assist in delivering the results you need. We are open until 9:00 PM EST.
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"Ordered after hours, so needed to check stock next day for shipment. Everything went smoothly. Item was in stock, & shipped that day. Thanks. "
"Tequipment.net was fast and accurate, the price was right and of course the product is perfect."
"Need some equipment in a hurry, these guys really came through, Thank you"
"I purchased a vacuum pump that was damaged during shipping and Tequipment had my refund to me in two days. Thank you for the quick response! I did purchase a new pump from them as well as several other items. I will continue to purchase through Tequipment. "
"I have been looking everywhere for an adapter for my FLIR ONE and Tequipment had it at a great price. Quick delivery. Would definitely use them again for any tech needs. "
"I purchased an Ideal SureTrace circuit tracer kit because it was the lowest price online. The ordering process was smooth and the item was shipped quickly and I was continuously updated with the status until delivery. Great experience. "
"Super fast and smooth transaction"
"I bought an item on discount that had a minor defect on one part and wasn't too worried about it. (Could tell that it hadn't been opened before; came that way from factory). I figured I should ask anyway as some parts are difficult to find in the future. Two different customer service reps came back and made sure I had manufacturer contact info. There were also willing to help if I had any issues with the manufacturer (Motic was great as well). I'd recommend Tequipment.net just based on their customer service; I haven't used it before but wouldn't hesitate to use them again."
"good price and received items in two days"
"Good customer support when I called to check stock on the item I wanted to buy. The item was on back order but was shipped to me promptly and quicker than they estimated.
Also, their pricing on this item (and other items in the past) was very good!"
"They made good on an offer of free upgrades for the purchased product, which is why I told our buyer to buy specifically through TEquipment.net . "
"Excelente servicio. Muy rápida la entrega. Excellent service. Fast delivery."
A rep from Tequipment.net / InterWor, Tequipment, has responded:
“We are sorry we did not move as quickly as we should have for your order. We did not do a good job of communicating with you on the status of your return. We appreciate the honest feedback and will continue to work on making sure we improve our communications with the status and speed of making it right. ”