"I know that we’re all having our COVID-19 problems but it seems to me that your payment message could be more flexible. Bank wires are expensive and I’m not yet willing to let your company draw directly out of my bank account it will. I would like to be able to come in and purchase some of your products and carry it out with me like you used to do."
"I received my order in a timely fashion, Good Job!"
"I love this company. They are very personable and have always delivered the metals as promised and in good condition. I recommend them for anyone looking to invest in precious metals. "
"When I placed my order for a 1 oz gold eagle on 12-21-20, the online process specified ACH (no personal checks) or credit card. I chose ACH although I prefer personal check. After completing the order process I was unable to find how to enter the ACH info. I called TPM and they advised that I would receive an email with those instructions. The email contained the list of items required. A voided check, picture ID and the agreement. I found the agreement wording to be unacceptable. I expected an order specific, one time transaction agreement. Instead, I read this to be an all inclusive, open ended agreement which would end when TPM agreed to end it. I am not a lawyer but I viewed it as unacceptable for this one transaction. I called TPM and was advised I could only cancel the order with a penalty even though I had just placed the order. They did agree to allow me to do a ACH with the lady in accounting who made it clear this was an exception and one time only thing. Your people I spoke with were ALL EXCELLENT. Your requirements and process are certainly not customer friendly in my opinion. Lots of people out there selling precious metals that are willing to take my check. Happy New Year."
"Easy and reliable. Delivery was as expected. Great product "
"Good site and fair prices!"
"Texas silver rounds arrived in cheap broken plastic sleeves with half of the coins scattered inside the package. The package had an inner package and that package's seal was broken, making me think that UPS or whoever opened the package and then repackaged it in a larger package, potentially replacing the silver rounds with fakes. I will be testing these for purity"
"I placed the order and they took care of the rest of the details. The order came in good shape and in good time. UPS delivered the product as scheduled."
"no problem-no issues. everything went smooth."
"Ordering was easy and delivery was quick. "
"I’ll be buying again, fair price, fast delivery !!"
"We absolutely love our Texas 2020/2021 coins. They came incredibly quick! I was pleasantly shocked at the speed of service and loved the oddly marked unidentifiable box! Great! The coins are gorgeous....my first time to buy coins! I’m a 7th generation Texan and so happy to have these great coins!!"
"Great!! Professional! Friendly!"
"I am new to this business of buying silver, and am planning on buying gold, and the silver I bought from Texas precious metals I received quickly and I appreciate that, I bought one ounce from another vendor 2 weeks ago and still haven't received it. Texas precious metals is my place. Thank you "
"Got a good price on A.S.E.s. Easy check out. VERY FAST DELIVERY!!"