"Great service especially for someone like me who is a small amount buyer of rounds for anniversaries, birthdays and other special events. Good people in every sense of the term! I look forward to many more orders as life unpacks for my family. Many thanks!"
"Normally here in a few workdays but it’s has been nearly 7 with no product."
"I've been dealing with Texas Precious Metals for few years now and I always happy with their services. Prices are the best of the market and I can trust these guys!"
"Easy purchase and quick shipment!"
"Great prices and excellent service"
"I’ve made purchases and a sale with TPM. This time I got 2 silver coins for my nephew’s son‘s birthday. After making the order I realized I should get coin presentation holders/boxes. I called and added them to my order. The fellow I spoke to stated the orders would be combined and the coins put into the holders. Well, they came on separate days in two separate shipments. The holders were sort of chintzy looking and didn’t use them anyway. I still love TPM and will continue to use them in the future!"
"Awesome! TPM are my favorite rounds!"
"best prices around for silver"
"I was able online to purchase merchandise and received it in the mail on a timely basis."
"Great customer service! There was a small issue that was fixed promptly and with great concern. Will continue shopping here."
"Texas Precious Metals is by far the easiest company to deal with in purchasing your gold or silver. I have had zero issues in the 5 plus years I have been purchasing my precious metals. 5 Stars all the way!!! "
"Quick mail order service. Thank you!"
"good service, good products"
"I got 1st class service and shipment arrive 2 days early! Excellent!"
"Quick service and good prices"
A rep from Texas Precious Metals, JOSH.B, has responded:
“Hi Tony, thank you for the feedback. Your ordered Friday afternoon, December 20th, and today is Tuesday, December 24th - that is 4 calendar days, 1 full business day. As we communicated on our website and via email, for security reasons, we are not shipping the week of Christmas. Product theft, particularly in the precious metals industry, increases dramatically around the holidays. We urged our customers to order early if they wanted metal for Christmas.
You have ordered seven times from us in the last two months, for which we are very grateful. We appreciate your business. Considering - to my knowledge - you have had no issues on any prior orders, the two-star review here seems rather excessive, especially because it is inaccurate. If you have any issues, or special requests, please do not hesitate to contact us directly at operations [at] texmetals.com”