"My package went missing thanks to ups, called TPM, and Tori answered the phone. She immediately got my info and called Ups and found out where my package was. She was super professional and got to work immediately to make me feel more secure about my purchase. "

"The product was timely and correct, and their communication was excellent. "

"A standard purchase stright up"

"Very easy to purchase. Delivery was in discrete packaging. Great looking coins in individual plastic sleeves. Will definitely buy from TPM again."

"Easy website to navigate, fast delivery of items."

" I always get the exact product I order in the exact condition as advertised--with very timely delivery. I have been very happy with all of my purchases."

"As a first time buyer, I was unsure of the process. They were responsive and made it easy to buy. Shipping was within promised timeline. Overall, good experience. "

"Did a good bit of research before giving TPM business. Long time family run TX business. Worth it to me to pay a little more for service. Their storage offering is also solid. "

"This was a good retail experience "

"Still waiting on delivery. Process with ACH seems a little slower than they could have been"

"Always a great experience. Decent prices, easy check out. I live up North on the East Coast, and i get my cost free shipped order in about a week from ordering. Even their company made bullion is worth 5 stars by design."

"Web experience was good. They seem popular because most of their bullion is sold out. Texas Mint coins may be important if Texas becomes it's own country! Processing times are long for deliveries... possibly because they are waiting on sellers from their vault to free up inventory. But otherwise great!"

"it was fine but in the past UPS hand me sign for the package this time they just left it at the door I rather know when its coming and be required to sign"

"After a few successful orders my orders were being cancelled. I called my card issuer and was told there was no problem with the card but that the merchant was cancelling the purchase from their end. After calling in to Texas PM I was told I was not allowed to use a VPN. I disagree. All my VPN access points are located in the South-East US as am I. I am on a private but shared residential WiFi router so I do all my business with a VPN, especially when I purchase metals, as I do not want that information leaking out in order to protect me from potential robbery if anyone knew my address and that I was stacking metal. I was basically told to go buy my metals somewhere else. So I will."

"Ordered metals from them many times, never had an issue, fast delivery."