"3 Weeks & counting and, still no payment!"
"It’s been like 3 weeks since they have received my book. I got an email saying I would get the money in 5-10 business days. It has been way longer than that and I still have not gotten my money. I emailed them and they were not very helpful at all. "
"I did a buyback and still have not received payment and it's been over 10 business days. I will not be using this company again."
"Enter bar code, add to selling cart, pack it up, print shipping label, mail, and get paid! Thank you Textbook Rush!"
"Been about half month, since they checked in my orders. They said I would get paid within 5-10 days, but never got paid. I have 3 different buybacks, and none were paid. They all got checked in and said I would get paid, but never got paid. Contacted them about day 10 and they just sent me an email stating I will get paid within 5-10 days after checked in. But that was day 10.
This is stupid, they always paid me the same day as checked in. Company must be strapped for cash."
"I will never ever do business with them again"
"Great service - it was easy to check the buyback amount for books and easy to start the process. Also easy to get shipping label and there was no charge for shipping! Only complaint is that the payment took a little longer than originally stated. I received an email that my books were checked in on April 23rd. On that email, it stated payment would be issued in 5-10 business days. I received payment via paypal today - May 10th. I don't mind waiting - would just recommend setting up a more accurately timeframe. Otherwise, great service. I'm sure I'll be back and will be recommending this for friends and family! "
"The company claims buyback payment will be issued within 5-10 business days. That is a false claim. I submitted two buybacks. I contacted them about the payment for the first order and they kept putting me off by saying it would be issued by the 10th business day. The payment was not issued by the 10th business day. I had to reach out again and request payment, which they finally transferred funds to my PayPal account two business days later. I have yet to receive payment for the second buyback submitted. Again, I have requested updates and more information and keep getting put off by their staff. It has been well over 10 business days and I'm uncertain if I will ever receive my payment. This is unacceptable. I submitted buybacks to other companies with no issue and polite and expedient service. I completely dissatisfied and regret my decision to work with this service."
"Well, I sent my books in and it has been over three weeks and I still have not received my payment!! This is the worst company I have ever dealt with!!"
"Does not pay you on time when it comes to selling your books. They make up excuses of the technical issues they have. Always delaying the time period. PLEASE DONT SEEL OR USE SITE!!"
"Overall the experience was great and easy to process all books. Payment is fast and price is fair. I have read a lot of reviews about textbooks rush which it doesn’t do it any justice with so much compliant. If your not able to make time to sell than vendor like textbook rush is the way to go. But if your looking to make a profit than must list it and wait for a purchase which is time consuming. I’ll be selling more books to textbook rush. "
"A decent experience with this company"
"The return process was easy. Click, print, I place in mailbox, done. I am not happy with the amount of time it is taking to get my money for my product. My book was received on 4/17, it’s 5/8 and I am still not paid back. "
"Easy to send books back, and the check came quickly."
"Great service and excellent timing!"