"I haven’t even received my money for my buy back yet. This is pathetic. I will be contacting the better business bureau."

"Could have been quicker to pay"

"Call Visa fast and easy transaction"

"it's scam , they won't pay you for most books by pretending they cant verify the authenticity after getting them sent. And its the most expensive ones which they can't verify the authenticity, They'll pay for the cheapest one."

"Will never sell my textbooks here. Awful customer service and worst policy ever that was not even informed clearly. Sent my book and was notified that they can’t pay me due to stupid reason and can’t return the book to me. Honestly, I feel like I got scammed but it was my fault to even try their service. "

"This experience was so easy. I checked the value of my used books, excepted the offer for the books, printed the post office label. I packed up my books and placed the label on the box and within two weeks I received a check in the mail. "

"The condition of the book was not as described, in my opinion --- far too much underlining and margin notations for a "Very Good" book. When I contacted them, they responded promptly and made it right quickly, so 2 stars for the condition issue, 5 stars for the customer service."

"Easy process, got exactly what they offered (because I sent exactly what they asked for). Easier than even selling at the college store and I got way more money."

"Recently sent in book. Immediately received email explanation process. Was kept informed the whole time. Excellent service. "

"Book delivered in conditions expected :)"

"Good prices and fast services"

"Fast, did what it said it would, overall great experience. I received the money in less than a week."

"I have received the confirmation email about the receipt of he book more than a week ago, but the check didn’t come yet. "

"The process was very simple, and they had no problems with my books and got the money in full, and in a timely fashion."

"I sent a sealed loose leaf book to them and heard nothing until it was sent back minus the sealed wrapper which makes it worthless. They then requested me to ship the book and online access codes which were not specified in the original deal. Obviously it was a waste of time and money."