ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2016-10-13

Great folks!

"I've used them for years with my vehicle. Great guys. Very honest and no BS. Did take a bit of time to get them used to the fact that I am a female and I'm not stupid when it comes to cars, but, once we got past that, it was great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-13

Fantastic Honest Service

"Wouldn't go anywhere else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-10-13

Fast & Accomodating Service

"I knew I needed an oil change and tire rotation, but my schedule was hectic and booking an appointment was not in the cards that week. I ended up finishing something early and drove by TirePlus. They got me right in and completed the oil change and tire rotation while I waited. The man at the front desk also used a coupon for me which was above and beyond. Will be back!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2016-10-13

"good service and fast when appointment made in advance "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-10-13

Thank you

"After a blowout the staff was very helpful getting us back on the road in a good time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-10-13

Great place great people

"Service is always great I bring my personal card there and my fleet Anthony the manager is a great person and very easy to work with.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2016-09-26

Labor Horible

"Yes they do great work, and there very friendly. The problem with them is there labor costs are 109 dollars an hour. Where other shops are 60 dollars an hour. Your bill could end up being double what it should be. Being on a fixed income, I cant afford to go there any more. I need a timing belt, water pump, and seal fixed. They quated me a price of 850 dollars. I talked to two other people who know mechanics, and said it should cost 450 dollars. I have to go where the savings are. I wish there was a law to regulate the labor cost so your not being strong armed. Its a shame because they are a good shop."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2016-09-24

not so hot

"My wife went there with a coupon for an oil change and filter for $19.99, but was told the coupon wasn't good for the oil she got last time. She was charged $49.89, minus a $20.00 discount for the coupon, and paid $29.89. The receipt also said the tires were rotated (no charge), but they weren't rotated. They plugged a nail hole and the plug is still in the same front left tire where the nail was."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-20

Excellent!

"Professional , Great service, Quality product! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-09-16

Looking for a new shop

"As I drove my car to get an oil change and check on a tire I told my wife I bet you they will come up with something crazy to make us pay more. Since the employee change at this location it has been the norm.Brought in for Oil change got a call Your blah blah blahs are going and you should change them how much? Around $600 Are they broken? No. Is it dangerous to drive ? No then why should I replace them? Just do the Oil change. This time I bring in; Oh I should mention I have the Credit Card so when I get Oil Change tires get rotated and all that other stuff. I get a call oh your bolts are locked on two tires and they have to be replaced. How much $30 for three bolts Yes over priced but at this point what can you do. Okay and to install them $120 !!! Yes for something that took VERY little time. Of course I'm a hostage at this point My car is up in the air 2 tires are off bolts allegedly no good. Do it ! They lost a loyal customer of many years for nothing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-15

Honest mechanics! Finally!!!

"The guys at the front desk are always friendly, and explain everything thoroughly. I had an issue and the head mechanic, Glen took the time to explain and show me what was wrong. Have had several repairs, maintenance, and multiple sets of tires installed at this Port Saint Lucie Tire Choice in front of Lowes. Great service, highly recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-07

Lucky to find Dennis

"I found Dennis, my "Guy" for the last five years. He left where I had originally found him and I was lucky to find him at Tire Choice. I went to him for years and was thrilled to find out he was working at Tire Choice. He left me a voicemail that he had moved locations and I phoned him back within and hour on a Saturday. He immediately took me in and had my car fixed in a matter of hours for more than half the price I was quoted at Dimmitt Cadillac. I told all my friends about him without reservation about his old shop and will do the same at Tire Choice.
I made the comment to the Manager at the shop that whatever they paid him it wasn't enough. If he could not fix the problem he would recommend someone that could. I said he wouldn't send a customer to any place he wouldn't send his Mother. The manager laughed and said, "You like your Mother don't you?"
Great service, great prices and a sense of humor to boot. I am a customer for life. My Mother owns a new Malibu from Dimmitt and switched to Dennis as well. My Mother is 82 and I am very picky about who she gives business to. She implicitly trusts Dennis as well.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-07

Service with a smile (and speedy and accurate)

"I was greeted with a smile by both counter staff and mechanic on duty. Thankfully, only for a maintenance appointment. But, that kind of service would surely make me want to return to this location! Surgery asks for shipment and returns, a service I did not use and could not submit survey without entering. I can only say from customers that came in after me and ordered tires, they were to have them in a very reasonable amount of time and asked the gentleman if he would like to wait or come back in two hours (he chose to go about his day and come back). So I'd say that is very timely and convenient and all handled professionally and with a smile (on the face of staff and the customer)."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-08-22

Phenomenal customer service.

"I run two companies that are built strongly on having the best customer service. I take it very seriously. It's very hard to find good customer service. The manager and the techs at tire choice were amazing! My father is a top executive for their biggest competitor, and I will promise that tire choice will have my service contracts from this day forward"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-07-28

great service

"I purchased 4 new tires and they seemed "heavy" and different so I went back and Shawn the manager took time to ride in my car and even offered to replace the new tires with other tires that I would be happy with. I ended up not changing the tires but was impressed with his offer and kindness. Pat Metcalf"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A