"I ordered from the blade shop a ka-bar knife and recieved it over two weeks after order date. When I recieved the knife everything seemed in order till I examined the knife. The knife blade was in bad shape. Appeared a child had sharpened the knife. The grind angle on one side was 30 and on the other 10. Then knife had a chunk of metal on end of knife and wasn't sharpened at top.
Well sent the blade shop over half a dozen emails and multiple calls. Just getting the run around. Finally called amazon and they said I could ship it back to them for free and they would refund me the money. STAY AWAY FROM BLADE SHOP"
"I think that this is a scam! Ordered on 02/28/11; website said in stock. Then item was backordered. CC charged but item not shipped. Waited 6 wks. Asked for a refund and told no problem. Still waiting for a refund."
"WORST SERVICE EVER.
I ordered a product in early January and was immediately billed and sent an email stating that the product was on back-order. I called them to ask how and and was always told by the end of the week they would have it. After waiting a month and a half i called and cancelled the order. 3 Weeks later and I still have yet to be refunded! I call them every other day... and its the same damn story... its been posted, I will check with our accounting department..."
"Placed an order on 12-30-10, credit card was charged immediatley. On 1-3-11 rcv email stating items were on backorder (other companies that I researched this item through listed on website if it was on back order) Went with them because of the price & availability of item. Finally got tired of waiting abd cancelled order on 1-17-11, The Blade Shop stated it would credit my card within 10 days, No credit as of 2-8-11. Several phone calls, they tell me credit was posted to my card on 2-9-11 will wait and see. Do not buy from them. After I cancelled my order on 1-17 I ordered same product through different company and I had my knives within 3 days."
"It has all been said, but they are scam artists. They have a bunch of stuff 'in stock' that they cannot actually get, so they charge your card immediately, then YOU have to followup a month later to see whats going on, then they say 'oh we cant get it', then its months and months of excuses why the credit hasnt shown up yet. You will probably end up having to dispute the charge with credit card company, as I did. Wish i had done my homework before ordering from them. "
"CON-ARTIST & RIP-OFF, DO NOT BUY FROM The Blade Shop!! Basically, mine is the same story, only worse. As my son prepared to deploy to Afghanistan, he wanted a certain pocket knife to have with him, he ordered it on 7/27/10. On 8/20/10 They sent a generic "it's back-ordered" email. My son asked me check on his order in early November, that's when they said "oh we can't get that knife any longer, do you want a substitute?" Of course I said no, as my son is very specific with what he wants. They agreed to cancel the order & credit his account on 11/8/10. Since then, I've made numerous calls to them and I've now opened a claim with my bank. They've had $157.00 for over 4 months! What if I wasn't watching out for the credit...he'd be off in Afghanistan for a year, fighting for his life, while these rip-off artists were spending his hard-earned Army pay.
WE WILL NEVER DO BUSINESS WITH THEM AGAIN!
"
"Wish I'd read all these reviews before ordering. Same complaint as everyone else. They took my order, charged my CC and never told me the item was on backorder. 3 weeks later when I didn't receive the knife I cancelled. They SAID they would credit my CC but never did. It has been over 2 months now and after several calls I am STILL fighting to get my money back. These people lie through their teeth. DO NO DO BUSINESS WITH THE BLADE SHOP."
"I bought a microtech ultratech from these guys and they sold me a knife with a different blade than what was listed. Check before you buy, these guys didnt take my return and now im stuck with this knife I dont want! I talked to the manager and he tried to tell me I got a deal! I DON'T THINK IT IS A DEAL WHEN I BUY ONE THING AND YOU SEND ME ANOTHER, CHEAPER BLADE!"
"I ordered two knives showing "in stock" on 8/24/10. I was notified by email that one was back ordered. I called and made a substitution.
The home page says all in stock orders ship in 24 hrs. It says 24-48 under "policies" and somewhere on there it say 24-72. ??????
My card was charged on 8/25/10.
On 8/26/10 I was notified that my order would ship within 1-2 days.
I received the knives today 9/2/10. They arrived USPS, which should have taken 2 days. I actually got the back ordered knife and not the substitution.
I will not use them again. Billing before shipping, and showing "in stock" when it's not! "
"i placed an order with The Blade Shop on August 17, and received my merchandise 5 days later. while they didn't provide me with a tracking number, they did provide delivery confirmation, and insurance. it sucks that so many have had issues with them, but i have to say that my dealing with them was smooth and painless. i don't know if i'd ever order from them again, however; i placed my order before i saw this place and all bad reviews. i guess i just won a game of russian roulette; i'd rather not test my luck."
"DO NOT SHOP THE BLADE SHOP!
Terrible business, poor customer service! LIARS, CHEATS!
I made a purchase through the website for an item advertised as in-stock.
Item was "back-ordered" indefinitely, but they charged my card and
never notified me that the item was NOT in-stock.
Then they refused to issue me a refund, and the charge has still NOT been refunded to my account!
It has been nearly a month now, and I have been told the refund will take another 30 days!!!
DO NOT SHOP THE BLADE SHOP!!!"
"Like most of the other reviews, I ordered a product, it wasn't in stock and they charged my account anyway. They said it won't be in stock for another month (are you KIDDING ? PAY YOUR BILLS AND YOU WON'T HAVE STOCK PROBLEMS !) Brandon from their "customer relations" hung up on me when I told him I was canceling my order. Do NOT do business with this fly by night place ! If you look on all of the other reviews from other websites, they have the worst reviews I have ever read. There's clearly a lot of validity in what you are being warned about. Blade Shop.. just file Chapter 7 bankruptcy and admit you are a ripoff !"
"Dont buy from. They charge my account immediately for a knife that was in stock according to their webpage, but they didn't actually have and couldn't tell me when they would be getting. After dealing with fairly poor customer service, they agreed to cancel my order, but said a refund may take weeks.
you can't sell people things you don't have and then sit on their money for weeks before giving it back when they call you on it. bad business. filed claims with FTC and BBB who already rates them an "F"
http://www.bbb.org/knoxville/business-reviews/knife-dealer-new/tactical-gun-armory-in-knoxville-tn-90002040
apparently known as tactical gun armory as well
see also here for 100s of more similar experiences:
http://www.bladeforums.com/forums/showthread.php?t=645696"
"TERRIBLE TERRIBLE COMPANY!!
I placed an order for a SOG multi-function knife in early February. The knife was not in stock and I was informed I would have the knife by March 20th, at the latest. After repeated further delays and run-arounds from the Blade Shop, I canceled my order and asked for a refund on April 26th. Here it is May 11th and I still do not have my refund. They were only TOO happy to charge my credit card right away for an out-of-stock item way back in February, but when it comes to a legitimate refund from a displeased customer, they drag their feet and take as long as they want.
This company engages in deceit and has a horrible customer service department that belittles customers, and emphasizes only the company's rights and privileges, not the consumers'. I was told "we can take up to 30 days to issue a refund". What about not charging a customer's credit card for an item until it is in stock; otherwise the evil Blade Shop has had free use of my money for three months!!"
"I haven't received my order from thebladeshop yet but just got notice that they shipped my order yesterday on monday after ordering a manix 2 from them on friday. It should be here by thursday or friday i would think. Anyway the worrys are over about thebladeshop and worrying about not getting my order because its already shipped. I have to say my experiences with theblade shop are alot better then everyone else. the only complaint i have which isn't a very big one is i ordered on friday and they didn't ship it friday. A plus is they responded to my email questions"