ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-07-28

I'm a CPAP Shop Fan

"When I wasn't sure which size to order, I called CPAP Shop, and the person with whom I spoke told me she had my order on her computer screen, and she would make sure I had the proper size ordered. Additionally, I had mistakenly ordered only part of my total order, and she recognized that and consolidated them on the same form to save me shipping costs. I'll continue to get my CPAP supplies at CPAP Shop."


Verified
5/5

2016-07-28

"Quality is good & cheaper compared from my doctor's office"


Verified
5/5

2016-07-28

sleep with ease

"very good on-line store, Easy to use and chat line always ready to helo"


Verified
5/5

2016-07-28

They paid for my mistake!!! Absolutely best customer service I've ever experienced!

"I accidentally bought the wrong cushion for my mask, and I didn't realize it until I contacted customer service. I had already opened the package and tried to use it without success. I contacted the company to ask for an exchange, expecting to pay for the return shipping and the new item since it was my mistake. Through email, Julie assisted me to order the correct mask, and she informed me that I did not need to send back the original mask. She also sent me the new mask without charging me for it. I still cannot believe they did that for me. CPAP equipment is so expensive, even with insurance covering some of it. It is also a difficult decision to try something new because insurance doesn't help you when you buy something that doesn't work as well as you would hope. This is a great company that really looks out for their customers. I've been buying from them for almost 2 years, now, I will never buy my CPAP equipment anywhere else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-07-28

"Quick delivery. Exactly what I needed"


Verified
5/5

2016-07-28

"Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!"


Verified
5/5

2016-07-27

Thanks

"I got exacatly what i needed "


Verified
5/5

2016-07-27

Great Supplier!!

"Always have great products and service from the CPAP Shop! Never been disappointed with any purchase."


Verified
5/5

2016-07-26

"Good customer service. Prompt delivery."


Verified
5/5

2016-07-26

Breathing easier

"I was concerned about using my FSA account for CPAP accessories, but am pleasantly surprise that it does. The CPAP shop was my go too and they had it at my doorstep in 2 days. Nice. "


Verified
5/5

2016-07-26

Excellent

"Very happy. Fast delivery, everything as ordered."


Verified
3/5

2016-07-26

Waiting for product

"I ordered this a week ago am still awaiting delivery."


Verified
4/5

2016-07-26

Same products, more expensive

"I did not discover until after I had placed my order that CPAP Shop prices are 10-15% higher than other sellers."


Verified
5/5

2016-07-25

Everything was perfect

"I ordered a new CPAP and nose pillow. They called to confirm my settings. They had my prescription on file. Items were sent the next day and received 2 days later. Couldn't have been any better"


Verified
5/5

2016-07-24

Great Service

"I have used the CPAP Shop twice now and had great service both times. Good prices and I got exactly what I ordered. Very easy. "