ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-04-11

Great Service, Products and Price! Look forward to doing business again.

"The furniture is exactly as described but I want to focus my review on THE CLASSY HOME. Originally we went to our local store and found this exact model for $1250 on sale for $1050. Negotiated price down to $950 plus delivery and tax which brought us back up to $1075 out the door. This was after we spent $6000 dollars at this same store three months earlier. We were not happy and did not purchase. Driving home I did a web search on my phone for this model and found it at The Classy Home for $718 dollars plus delivery of $98 dollars making total roughly $816. I was nervous to order because I had never ordered furniture online before but with this kind of savings, I decided to give it a try. My fears were not alleviated when after placing the order I read the fine print on the order confirmation and it advised to inspect the furniture thoroughly before signing the packing slip and note all discrepancies. If furniture comes damaged accept anyways and The Classy Home will compensate fairly. I thought here we go, this furniture is not going to arrive in good shape. A lot of good partial reimbursement does if I have a piece of damaged furniture sitting in my living room. Long story short, I had no need to worry. Furniture arrived five days later on a skid with multiple layers of bubble wrap and plastic. I cannot say enough good things about the delivery service and the delivery man. Although it is made clear that delivery is curbside, the delivery man helped us take the furniture off the truck and skid and move into the house (no stairs about 30 feet) and remove the plastic. He waited patiently while we inspected the furniture (10 minutes) which was in excellent condition. I am sold on The Classy Home and cannot say enough good about this experience. In fact, I have never wrote a review before but I am so pleased with this purchase I felt it necessary. I will not hesitate to order again from this company. FIVE STAR experience all around!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-07

Love "The Classy Home"!

"So far I've ordered a headboard, bed frame, and a dresser from "The Classy Home", and all merchandise is very well made. I look forward to ordering more things in the future! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-04-03

Good selection - Yummy service

"Great selection, great prices and an extremely knowledgeable and helpful staff.

I found the right product for the right price & ti was easy to order.

Thanks a million!!!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-21

FAST AND EFFICIENT

"Fast and efficient, like t great selection and low prices ."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-20

Love it!

"I decided to go on a shopping spree with my mother looking to refresh her summer home for the upcoming summer season.

As we went true some web sites we took a look by the classy home and we were surprised to find beautiful pieces for low low prices.

We still have some time until summer arrives - so for now we settled on a stunning outdoor table & chairs set from Modway for just $586.

That was a bargain according to what i paid in the past for similar sets.

As it goes with my mother we placed it in the shopping cart and went back and forth many times to check prices, collar & material until we finally decided to go for it.

From her everything went well without any bumps.

We got a confirmation email that the order was processed with a date when it will arrive, and yes, it did arrive on time.

Now we are looking for a Daybed. we still did not settle on something, but we definitely might use the classy home for the upcoming purchase after such a great experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-18

ONE VERY SATISFIED CUSTOMER!

"When I first showed interest in this item, I had seen this item on a different website. I was okay with the price but the shipping is what I was not okay with. Naturally, I researched this product to see if it would be listed on other websites and came across your website. I called the customer Service number to inquire and confirm pricing and shipping and spoke with Molly. I’m not sure if she was located in the New York branch or not. But she was very pleasant and professional and extremely helpful with helping me make up my mind about this purchase. Not to mention shipping price was $100 less than what I had previously seen on the other website. I told her I would have to call her back the next day to make the purchase because my debit card only allowed transactions up to $1,000 per day and the bed total plus shipping was slightly over that amount. When I called back to purchase the bed Molly was off that day and I spoke to someone else. I’m not sure if it was Sasha or not but whoever it was gave me great relief that my transaction went through as smooth as possible. When I was contacted about the delivery time, later in the week, I realized I would not be able to be home for the delivery, I immediately called and Spoke to Sasha and she made arrangements and sent necessary documents to me to sign and send back so that my items would still be delivered without my presence. Needless to say, the whole staff is excellent from the customer service reps to delivery drivers and everybody in between. I have not experienced this level of excellent customer service in a very long time! I have referred several people to your website for purchases and I most definitely will be shopping on this website in the future. The whole staff needs a round of applause!
ONE VERY SATISFIED CUSTOMER!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-03-12

Terrible. Do not buy from them

"My wife and I ordered a sideboard from them. $700. That was over a month ago. We haven't received our order, and they won't answer repeated emails or phone calls. We are about to charge the order back to them and refuse delivery if it comes. I've never done business online with a company who will take a significant amount of your money and not respond to requests for customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-03-08

Thumbs Up

"I used the classy home more then once. Delivery/Shipping/Product description was always fast and accurate"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-03-01

Very Happy

"Had a wonderful experience with The Classy Home.

We purchased a Kids Furniture set and were extremely happy with the product and admire the value & the quality of the furniture, and the communication and delivery service.

Everything arrived in an excellent condition as expected from a 5-star company.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-02-18

Affordable and Adorable

"Just received my new sofa, I love it.

The classy home is a first class place in every aspect. They have been professional and honest with me.

I would definitely consider them again.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-02-16

Classier than Classy!

"I'm so grateful to Classy Home for providing top quality products for reasonable prices that fits my budget. Can't be more happy for the service i got.

Thanks!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-02-09

Classy Home Great Customer Care

"Ordered a bed during the winter storm and although the tracking was a bit confusing, and I didn't hear from the delivery company on the designated date, an email to Classy Home was quickly responded to and I was able to pinpoint delivery. Very important for me as a teacher--just can't miss work. Product delivered had a flaw and The Classy Home immediately resolved the issue. Very quick, kind, accurate, and considerate. Thank you Classy Home! I will definitely order from you again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-01-22

fabulous customer service with fabulous product to boot!

"I ordered a bar cart which arrived damaged. I contacted the customer service department which returned my call promptly. After sending photos of the damaged item, I received an email back immediately indicating the company would send out a replacement and we should dispose of the damaged cart. This is the RIGHT way for a business to handle this type of situation. Kudos to you Classy Home- next time I'm in need of furniture, I'll be searching your selection first. Top notch customer care!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-01-14

Classy Home is classy

"This company got the name right. Nice products, good pricing, exceptional customer service and reasonable fast shipping. I have purchased three times from them (in 2012, 2013 and 2015), and I am very satisfied with everything. I will definitely buy from them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-01-11

"A+++ Company


From the time of my purchase to delivery everything went great.Delivery was quick and no damage there there was an issue with one item damaged but that was from the factory but had nothing to do with The Classy Home and Julie in customer service to care of it that day.Have nothing but positive things to say about them and will purchase from them again without hesitation Thanks for saving me money and look forward to doing more business with you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A