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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2002-12-13

"Ordered several things from the site and recieved them within a week of ordering.

I would have prefered being given a tracking order for the shipment, but it all arrived in good time and I am impressed.

I will be shopping here again, I suggest the same to everyone else.
"

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Is trustworthy
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Is easy to do business with
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Likelihood of customers making future purchases
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Overall product shipping and delivery process

5/5

2002-12-11

"I have ordered three times from this company, and the owner, Chris, has shipped my order the same business day (or the following business day in case of weekend orders) every time. Every order has been just as promised and the products have arrived in perfect condition. I live close to the company, so UPS ground has tended to deliver the packages the very next day after I ordered, which is fantastic!

The one time I had a problem (totally my fault, as I ordered the wrong item), Chris was very helpful in helping me resolve the situation, and offered personal custmer service over and above the call of duty.

Three perfect orders so far (aside from my own screwup), and I'll definitely be ordering more!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-12-11

"The sevice was great and Products are priced right. very freindly atmosphere I will be ordering many time's again "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process

5/5

2002-12-04

"A pleasurable experience right from the start, There was mistakes made by myself with the order and when the errors were corrected I recieved an email comfirming that they had recieved the corrected information. The cutting edge kept in contact with me during all aspects of the order and provided me with a contact name rather than just a 'company email address'
The package was recieved in good condition due to being packed exceptionally well.
Overall The cutting Edge offers reasonable prices, great quality products and top class service.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-11-21

"every product i have ever ordered from the cuttingedge has come in on time..no flaws to the product..quality service..excellent customer service..basically nothing bad to say..rating 1 to 100..100%..thank you chris..BUY FROM THE CUTTINGEDGE..Jeff Arcuri..devoted customer"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-11-08

"Good prices,Fast shipping, great product."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process