"very satisfied with your product, will do business in the future
Gene Bartolomucci"
"GD had the part I needed for a no longer made unit, Thank you"
"Good fast service. The Cuisnart blade was packed well and arrived in perfect condition."
"I have a 5 cup Cuisinart food processor manufactured by Robo-Coupe that I purchased 40 years ago, shortly after food processors were introduced in retail stores throughout the US. Years later, I resisted the urge to buy a newer, higher capacity model as this heavy steel version has a dependable motor and has served me well. Understandably, the plastic bowl and cover eventually suffered stress fractures from use. I was so pleased that Gourmet Depot carried replacements that allowed me continued use of an old friend. Thank You."
"I would never do business with this company again. I placed an order for Cuisinart Blade Discs, then two minutes or less later responded to the suggestion of a disc holder and placed another order. They responded to the second order with shipping information, and it arrived in time and in good order. I had no need for the second order without the first, to which there was no response other than an acknowedgement of the order. When I called, I was placed on hold for 13 minutes (timed). When the representative finally came to the phone, he kept interrupting me as I was telling him about the problem because he wouldn't listen to me as long as I felt upset. I did not attack, nor use vulgar language, nor shout; I remained focused on the issue. I was trying explain to him the problem, but I guess I wasn't laid back enough in my tone of voice. He told me it was my fault that I had to wait on the line 13 minutes because I had called at a busy time. Customer Service Department here should be labelled Customer Attack Department. I finally learned that the item had been placed on back order, without informing me so I could cancel the first order. He did admit that they may have slipped up there. I am still waiting for the back ordered item . "
"I was very satified with my experience ordering from The Gourmet Depot. I will gladly order from them again in the future."
"Very pleased. Order confirmation was timely. Shipment received one day prior to estimated arrival time. Product in immaculate condition. Overall, it was a great experience buying from The Gourmet Depot."
"Great service, original part and fast delivery.
Thank you Gourmet Depot."
"Very good quick accurate service."
"Hi, Just wanted you to know that the part for my Cuisinart arrived
quickly and fit perfectly! Your website was extremely helpful in guiding me to make the correct selection; and incidentally, you had the best price going & with free shipping you were way ahead of your cometitors! I know, I checked:) "
"I'm satisfied with my order. It was a replacement for a part that had broken. The service was quick and I appreciated that."
"Everything about the purchase of a reboxed food processor from The Gourmet Depot was beyond my wildest expectations. The item was just as described on the website, I received it within 3 days, and it was identical to the one I saw in a retail store for twice the price. I threw a dinner party for 20 the night I unpacked my food processor. I love it!"
"I was looking for this part everywhere and finally found it at the Gourmet Depot at a great price. Delivery was faster than expected. I would buy from them again."
"My Cuisinart is about 25 years old, but because of your company, I keep it going full speed with replacement plastic and metal parts as needed. The motor is just fine so I hate to toss the whole thing and buy a new machine, like so many people do with appliances. Thank you for your reliable and easy to access service."
"Thank you! Just as expected"