ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-11-27

"They were extremely helpful. I ordered a part to fix a food processor. Turns out mine took a different part than what i ordered. They were very helpful and got me the right part quickly. I have never received such excellent customer service from an after market parts dealer. Will definitely shop here again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-27

"My Cuisinart food processor is about 35 years young - but the jar finally bit the dust. I am so grateful that you had the replacement part! It was easy to match the part I needed with what you depicted on the site. Shipping was quick and reasonable. I'm very happy with your service. Many thanks.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-23

"Great price and service! Will definitely shop at The Gourmet Depot again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-21

"Goods arrived quickly and the delicate glass was well packed and intact. I would recommend to my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2012-11-20

"Ok prices but very poor customer service--no reply to emails about order. Contrary to Visa rules Gourmet charges your card at the time of the order rather than the time of shipping. So my card was charged 9 days before the order shipped."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-19

"Very satisfied with my order and timely delivery. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-18

"Very happy with product and service. Helped us restore rather than buy new!! And love Canadian shipping!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-18

"Dependable, reliable, delivery was fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-17

"The parts for our Cuisinart arrived yesterday. They are installed, and we again have a working machine. Thanks for your quick service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-16

"Thanks: A fine job by Gourmet Depot.Shipped and arrived on time. Farrel Black"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-16

"thanks quick delivery and great product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-11-15

"The Gourmet Depot offers great prices on their products. I ordered a part for my ancient pressure canner that cost me half of what it would have cost from another website. Plus, I didn't have to pay for any shipping! I'm very pleased with The Gourmet Depot and will definitely use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-14

"Thank you for the great service. My item arrived in perfect condition. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-14

"I contacted The Gourmet Depot, for a seal for a old pressure cooker. the customer service rep was able to determine the seal needed and get it ordered. The seal arrived in a timely manner and was correct. I am cooking again. Thanks for everything. Brent"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-13

"Order delivered in a timely fashion and filters worked great! Thank you. Shipping was free!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A