ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2023-04-19

Great experience!

"Online ordering was straightforward and the selection of fragrances impressive. The samples that I ordered (42 in all) were delivered quickly. Customer service was responsive and helpful by email when I misplaced my username. The samples were a convenient and inexpensive way to guide me toward which fragrances to purchase. Highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2023-02-25

Be Forewarned…

"Ordered 5 samples. All smelled like the inside of an auto repair shop - plastic, metallic and unpleasant. Was able to compare just one scent with the real thing in a department store and the PC sample was WAY off. Be forewarned, sampling from
this company is a waste of time and money
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-01-16

Very happy with the perfumed court

"First time shopper here. Wanted to try a BUNCH of perfumes because I’m really picky. Just placed an order with them last week: I got to try 15 different scents which I never would have found in the big box stores, and that I didn’t see on other decanting websites, for less than half of the price of one bottle of perfume. Furthermore I really love that they have an entire section for vegan scents, as that’s important to me.
The sample vials that I ordered came well-packaged in a little jewelry box within a couple days of me placing my order. Vials have very clear labels on them. They’re easy to open but not so easy that they’re going to spill.
I wish I could upload a picture of the packaging.
I truly had no idea what to expect from The Perfumed Court but I’m so happy with their service and I highly recommend them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-08-31

Fantastic fragrance decants

"Always the most trusted source for niche decants - chuck"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-02-20

Always happy with TPC!

"I became interested in exploring perfumes, notes, vintage fragrances, and niche houses about 10 years ago. I quickly discovered The Perfumed Court and was over the moon. I could try all the wonderful perfumes I was reading about and interested in without spending more than $3-5 per sample vial. I've been using them ever since. The Perfumed Court also puts together sampler packs by theme or note. I have ordered these or used their list of selections to get ideas of single samples I might want to try. I've used a couple of other decanting sites when TPC was out of a particular scent, but I've found TPC is the most knowledgeable, best prices, best selection, and highest quality. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-01-27

Second time Using Perfumed Court and Very Happy!

"I love trying out new, expensive perfumes but I'm very particular about what I like!
Buying large bottles of perfume never made sense to me because I don't wear a signature scent on a daily basis.
I choose my scent depending on my mood. I used The Perfumed Court a few years ago to try
Annick Goutal's Sampler. I loved most of the 10 vials and took note of my favorites.
More recently, my husband and I have been on the hunt for a Vetiver that we both like and so this time we ordered a Prada and a Hermes' to sample. We're happy with both of them along with 2 different Nerolis that we ordered and a couple of other recent magazine recommendations.
You're a great company and I appreciate the individualized attention, esp the Espresso hard candy I found in the box with my perfume!
Thank you and Sunny regards, Lori
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

3/5

2020-01-21

Cheap, broken bottle

"I purchased a large decant of Serge Lutens, and the bottle arrived damaged. The spray nozzle is cracked on the inside causing loss of pressure and resulting in a build up of perfume and it pouring all over my hands. Ruined my manicure and I wasted a significant amount since I continued to spray thinking that it was just a new bottle and I needed to pull product into the hose.

They offered to send me another cheap bottle. I opted to buy a Travalo instead. Disappointed and probably won’t order again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-12-03

Amazing service and fast shipping!

"Ordered 9 samples.
Shipping time took only 5 days from when they created the label.
I believe the total time from order was around 6-7 days after payment was made.
Was packaged very nicely in a gold box and they included a piece of candy.

5 stars!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-11-25

Great selection, great service

"I have been ordering from The Perfumed Court for years. They are fast and professional, and I've gotten to sample an amazing number of fragrances through them, including some I've truly loved. It's a great little company.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2019-10-30

Don't believe the ridiculous one-star rating.

"I have ordered from The Perfumed Court several times and it is just as good as any company.
I find it so petty that ONE person can make such a negative comment about the place.
(Incidentally, it gets a VERY high mark on Facebook and other places).
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-07-11

Items were clones or rancid

"I wasn’t going to write a review because so many people rave about this company that I feared this would be buried but I need to get the warning out.

I purchased two Hermès perfumes. Neither of which I’d ever smelled. The shipping was very prompt, I had it in less than 5 days from purchase. Which, in hindsight, makes me think these were sitting around and gone bad?

One smelled so sour and rancid, a co worker sniffed and said “funeral home”. The other actually smelled really nice, it was a dabber vial I don’t know if that matters. I wore it for two days and the entire time I had a migraine but I’m prone to them so I didn’t put two and two together.

Until I bought a bottle of the one I liked from Saks and compared the two on my skin and the difference was night and day. The sample color was much deeper, the sample notes were much heavier... I was concerned that the bottle was fake.

I was wrong, it was the sample.

I emailed Hermès and the only thing they could confirm was the list of their authorized retailers. Saks was on that list.

I’m so angry, partially because I contributed to this disgraceful practice (clone or expired) but mainly because I have no idea what I put on my skin.

Shame on The Perfume Court! Don’t get suckered like I did.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

1/5

2018-12-27

No Customer Service

"I received the same order twice
Tried calling customer service-no response to messages
Web site says contact Support by email but gives an incorrect address
Guess I’m stuck with 2 bottles of perfume and won’t use this company again!
"


3/5

2018-07-28

item is good

"Just fine with the item. I'll stay with it.
However, the service is quite bad. The reply is not quick and appreciated.
I sent several letters to them but was only two answered.
Unhappy with that.
"


5/5

2018-06-20

Love the TPC

"I have used TPC for the last 6 years. I have always received high quality perfemes. Shipping and packaging are never a problem. My discount code for fathers day would not work and I reached out to customer service. It was resolved quickly by Carmen. She was wonderful and very pleasant. The problem was resolved quickly. I will always do business with the TPC and highly recommend them to everyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-06-12

Stay away from this site

"They don't know the meaning of the term "customer service"
It takes them over a week to reply to a single email
It takes them over a week to ship out orders
And they charge higher prices than eBay sellers do!
But you're thinking to yourself "well, it's worth it, because I know the scent I'm getting will be authentic" --- think again.
They don't store their fragrances properly -- anything that's an EDP concentration or higher needs to be stored at around or near 50-60F or else the ingredients will start to separate and degrade.
When you get one of their decants, bring it with you to a department store and try THE SAME scent side by side -- you'll notice theirs smell different, almost immediately. The department stores have climate control systems and take care of their scents, that's why.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges