"What you see is what you get, TW has delivered on their promises and I would recommend these guys anyday. Goods - perfect, Communication - perfect, Delivery in timely manner - perfect. Some of those online companies should take a leaf out of TW manuals.
Thanks guys, keep up the good work
NP"
"Over a period of 2 weeks I have order 2 watches, only to receive an email days latter saying that the orders could not be filled. These watches have been offered online as late as the day I received the email. I have been offered a 5% discount on my next purchase but have been unable to utilize this as the call centre is flaky.
"
"Very satisfied, and highly recomended.. "
"2 of my favorite watches at an outsanding price point, will use again! "
"Blue box holding watch box was split on 3 sides. Actual box with watch was worn and looked old. "
"Just pray that your watch doesn't arrive broken. If it does, their customer service is HORRIBLE! The representative hung up the phone on me when I told her she was unhelpful and the supervisor never answered my emails. The Watchery has lost a customer and I will make sure none of my family or friends shops through The Watchery. It wasn't worth the headache."
"The best place to purchase a quality timepiece. You can't beat the price or speed of delivery. I am a completely satisfied customer. Thank you Watchery
Kristine Simms "
"good prices and selection, quick delivery."
"Just got it a couple days ago, it's beautiful and right on time!!!!!!
So far I'm very pleased!!!!!"
"They had what I wanted in stock, at a fair price and delivered on time. Their website was easy to navigate and had explanations and information helpful to my purchase."
"I was at first quite skeptical to the thought of purchasing a watch on line. I did some research and checked out reviews, and the BBB rating of The Watchery and everything looked legit. I found 2 Rotary's watches, one man's, and one women's that I liked. I placed the order on line and the prices where excellent. Both watches where retailing for $1600 each and I ended up getting them both on sale for $250 each!! When the purchase went through there was a mistake with one of the final prices for the women's watch so I called customer service and to my surprise I was answered instantly and I was refunded the difference on the error with no hassles whatsoever. The watches both arrived to my home in Canada 3 business days later and both watches are truly LEGIT!! I will be shopping here again in the future."
"Very good experience . I am in Australia & they sent me emails to keep me informed & the watch arrived in the time specified!
Thank you & regards,
Wayne "
"wouldbuy here ANYTIME! Product, speed of delivery, and staffon the phone INCREDIBLE."
"Timely delivery however the watch shipped from a local supplier and I was still charged the extra freight charge."
"I've purchased an MK Runway gold watch at the Watchery store for the first time and was very excited to see it. Upon deliver, I noticed black blemishes on the bracelet. I immediately contacted their customer service and I was given a return shipping for return. The replacement watch was delivered after a week and a half and AGAIN, I was very very very disappointed because the black blemishes on the 1st watch was more prominent on the 2nd watch. I asked for a refund when I emailed them because I can no longer trust them that they will give me good product if I decided to ask for a replacement again. After an exchange of emails, to my dismay, the Watchery want me to shoulder the shipping for the damaged watch that they sold me. I am still waiting for Amazon on what to do on this part. I am very very disappointed. I first made the order on 4/18/2013 until now I still haven't got any good result for the watch."