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Verified
5/5

2013-05-14

"What you see is what you get, TW has delivered on their promises and I would recommend these guys anyday. Goods - perfect, Communication - perfect, Delivery in timely manner - perfect. Some of those online companies should take a leaf out of TW manuals.

Thanks guys, keep up the good work

NP
"


Verified
1/5

2013-05-13

"Over a period of 2 weeks I have order 2 watches, only to receive an email days latter saying that the orders could not be filled. These watches have been offered online as late as the day I received the email. I have been offered a 5% discount on my next purchase but have been unable to utilize this as the call centre is flaky.

"

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Verified
5/5

2013-05-13

"Very satisfied, and highly recomended.. "


Verified
5/5

2013-05-13

"2 of my favorite watches at an outsanding price point, will use again! "


Verified
4/5

2013-05-13

"Blue box holding watch box was split on 3 sides. Actual box with watch was worn and looked old. "


Verified
1/5

2013-05-13

"Just pray that your watch doesn't arrive broken. If it does, their customer service is HORRIBLE! The representative hung up the phone on me when I told her she was unhelpful and the supervisor never answered my emails. The Watchery has lost a customer and I will make sure none of my family or friends shops through The Watchery. It wasn't worth the headache."

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Verified
5/5

2013-05-12

"The best place to purchase a quality timepiece. You can't beat the price or speed of delivery. I am a completely satisfied customer. Thank you Watchery

Kristine Simms
"

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Verified
5/5

2013-05-12

"good prices and selection, quick delivery."


Verified
5/5

2013-05-11

"Just got it a couple days ago, it's beautiful and right on time!!!!!!

So far I'm very pleased!!!!!
"


Verified
5/5

2013-05-10

"They had what I wanted in stock, at a fair price and delivered on time. Their website was easy to navigate and had explanations and information helpful to my purchase."


Verified
5/5

2013-05-10

"I was at first quite skeptical to the thought of purchasing a watch on line. I did some research and checked out reviews, and the BBB rating of The Watchery and everything looked legit. I found 2 Rotary's watches, one man's, and one women's that I liked. I placed the order on line and the prices where excellent. Both watches where retailing for $1600 each and I ended up getting them both on sale for $250 each!! When the purchase went through there was a mistake with one of the final prices for the women's watch so I called customer service and to my surprise I was answered instantly and I was refunded the difference on the error with no hassles whatsoever. The watches both arrived to my home in Canada 3 business days later and both watches are truly LEGIT!! I will be shopping here again in the future."

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Verified
5/5

2013-05-09

"Very good experience . I am in Australia & they sent me emails to keep me informed & the watch arrived in the time specified!

Thank you & regards,
Wayne
"

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Verified
5/5

2013-05-09

"wouldbuy here ANYTIME! Product, speed of delivery, and staffon the phone INCREDIBLE."


Verified
4/5

2013-05-07

"Timely delivery however the watch shipped from a local supplier and I was still charged the extra freight charge."


Verified
1/5

2013-05-07

"I've purchased an MK Runway gold watch at the Watchery store for the first time and was very excited to see it. Upon deliver, I noticed black blemishes on the bracelet. I immediately contacted their customer service and I was given a return shipping for return. The replacement watch was delivered after a week and a half and AGAIN, I was very very very disappointed because the black blemishes on the 1st watch was more prominent on the 2nd watch. I asked for a refund when I emailed them because I can no longer trust them that they will give me good product if I decided to ask for a replacement again. After an exchange of emails, to my dismay, the Watchery want me to shoulder the shipping for the damaged watch that they sold me. I am still waiting for Amazon on what to do on this part. I am very very disappointed. I first made the order on 4/18/2013 until now I still haven't got any good result for the watch."

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