"Hi,
I purchased the Glam Rock GR32031D and it came damaged. I tried to set-up the time and the crown came off completely. The watch does not work anymore and I was unable to use it. I called on Friday to get instructions on how to return the watch. The lady told me that I was going to receive an email with the instructions and I never received the email. I spent over $700 in that watch. Also, I have ordered a few other Glam Rock watches they are being delivered in the wrong boxes (the ones with the Interchangeable case covers). One of them seems to be used before since it came with no label and protector."
"Delivery was fast however, I find that one of the dial face the dials are not moving"
"The delivery packaging was not satisfactory at all, and the watch cover seemed old. Seemed like an opened watch, and not brand new. But I really like the watch so decided to keep it and not go through the hassle or asking an return and exchange."
"Fast shipping. Just as described ! "
"I tried to make a purchase (3 times) and pay it with my Visa International card and was not able to because the order have to be greater than $200 ... difficult to understand the rationale behind it !!!"
"Easy purchase. Fair terms. Recieved the watch in a week with free shipping. Was the watch I ordered. Have not tried the watch myself, it is a gift. "
"nice an quick delivery but the watch was set"
"Perfect and super quick delivery time! I bought another watch at the same time in amazon.com. The difference of the quality of the packing between the two watches was extreme. And the one from amazone came without the gurantee!. Definately I will be using the watchery for my next buy!"
"I ordered a TAG watch for my boyfriends 40th birthday. It arrived four days later. It is perfect."
"great,fast, wonderful service and i thank you, aida levine"
"good watch, good price, good service. will purchase from you again."
"I love the watch. Finally, a store that sells real watches. I will refer you guys to my friends."
"Sure fast sure watch! Totally satisfied! Already ordered another one for my son! ;)"
"Absolutely beautiful watch. Hope it is working for me for along time! Was considering another famous maker designer watch until I saw this selection. Was worth the extra money!"
"great store, the watch is prefect, nice and classy.
I will be back."
A rep from The Watchery, SWIGroup, has responded:
“We appreciate the feedback
Customer has been contacted privately in regards to the issue / concern
Thank you
The SWI Group”