"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"Needed a replacement drawer front for a vanity a client ordered. Customer service was exellent in getting it to me in a few days. Would highly recommend and would purchase from them again in the future"
"Web site said items were in stock & would arrive in a few days. After placing my order I received multiple emails from customer service to let me know one item was actually on back-order. They worked to resolve that, but there was no other item that would fit my space. The other item took a week or so to arrive. "
"Prompt return , quality product, msmt listed inaccurately was the reason for return"
"Ordered a teak shower bench. Smooth process. Delivery within days. Nice quality bench. "
"my item was late and they sent me the wrong thing and had to return it."
"Looked for 4 hrs on lots of websites for what I wanted for my bathroom. In 5 minutes on your website I found want I was looking for. Perfect match and excellent quality. Thank you!"
"Excellent product and on time delivery "
"Took a few weeks to receive the items I ordered but they arrived when promised and were perfect as depicted on the website."
"Arrived in perfect condition because the ceramic sink was packaged by someone who knew how! Outstanding job Mr. Packaging Guy!"
"Ordered an expensive towel rack for a customer. Shopped around extensively for this product because the customer only wanted it for his outdoor shower. Originally ordered from the bath outlet because it advertised for overnight shipping. Then received an email saying it was back ordered for about 2 weeks. I cancelled the order. Found same product on houzz, they offered free shipping for a few dollars less and site stated it was available. Again, I received an email stating the product was on back order for the same amount of time etc. The customer agreed to wait for it. The product ended up arriving a few days sooner than expected, however, when I took it out of the packaging, one of the chrome towel hooks fell right off. Had to use hot glue to repair the defect in an attempt to solve this problem on-site because the customer is becoming increasingly frustrated over situation. "
"Greatly appreciate the expediting processing of a missing part. Highly recommend!"
"The towel bar arrived on time and was exactly as described and pictured!"
"When I spend 1000.00 on a vanity I expect it to have good quality. Th get three panels made out of engineered wood, 2 drawers, and mounting hardware that looks like it belongs in a kids Lego set I think there’s a serious problem. Never again"
"Products were high quality. Well packaged and arrived undamaged. Very pleased!"
"Finally a sink that worked for our little nook bathroom. "