"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"Great looking product! Just wish metric connection options for the US market were either available or clear to customers. And like I said, It all looks great but in the end we couldn't find slip-joints that worked (threaded) with the Sink Drains. Unfortunately after spending far to much time searching (time=money) plumbing supply companies, we had to return the Pop-Up Drains and purchased Kohler instead.
The Sinks are beautifully designed and look great in both locations. We highly recommend these."
"I had to order a specific toilet (Nameeks Scarabeo) for our bathroom remodel. The original company I planned to order from had a 6-12 week wait. The Bath Outlet was the only company who had it available and ready to ship. The customer service person I talked to was extremely helpful and ensured it would ship out that same day. It arrived quickly and was very securely packaged. I will definitely use The Bath Outlet again. Their timely delivery kept my remodel job on track with no delays.
Thank you Bath Outlet!"
"Fast shipping and the porcelain sinks or package very very well!"
"Better than Amazon - highly recommend"
"The product I wanted, fast shipping."
"Sinks came super fast and packed so well I almost couldn’t get them out. Can’t wait to install. Service call to replace overflow ring was prompt. "
"The mirror arrived and one side of the mirror is distorted. Very disappointing. "
"Great ADA compliant sink. Arrived in great condition. And on time."
"We spent a lot of money on a porcelain sink. It was shipped with a signature required. Fed Ex sent a delivery message that I signed, when I did not; plus they "dumped" it in our back of the house drive way, in the rain. The box was damaged and the sink was chipped and cracked. Did not take the sink out of the box until the contractors came a few weeks later because I could not lift it and my husband was out of town. By the time I saw the damage, I thought it was too late. I was SICK! I called Mike at thebathoutlet, and he was so understanding and KIND! Two days later the damaged sink was retrieved by Fed Ex, and two days after that we received our replacement sink, in perfect condition - all without any penalty! I will continue to do ALL of my shopping on line at The Bath Outlet for any items that they offer that I need. THANK YOU MIKE!"
"Customer Service was THE Best!"
"I just purchased a faucet for a bathroom renovation. It arrived so quickly, and the faucet is solid and beautiful. There was a small defect in the finish. I sent them a photo of the defect on the faucet. They promptly replaced the faucet. It arrived the next day. Great customer service and good products."
"I initially ordered this product for a job we were working on. When I realized that we needed (2) of the same but different products I called customer services (immediately - within minutes) telling her what we needed. She promptly corrected the order and sent a confirmation of the change. HOWEVER, they sent the incorrect product to us anyway."
"Items look good and went up easy. My wife is happy! The "
"Beautiful sleek black ceramic sink. Excellent quality with accessories that match the design easily available."
"Easy install looks great and customer likes it…"