"I am in the process of renovating four bathrooms and have probably placed a dozen orders with The Bath Outlet in the past 6 months, for everything from towel racks to bathroom hooks to wastebaskets and hampers. Their products are outstanding in quality, they have a wide selection of styles and materials, and in the few instances when I ordered something that didn't work for me, returns were easy and my account was credited back promptly. I am a totally satisfied customer and recommend them wholeheartedly."
"Bought a makeup mirror from thebathoutlet because their description of the item was far more comprehensive compared to the website that came up first in my search for this product. I don’t remember the difference in price, but the information provided by thebathoutlet swayed me to spend my money there. I didn’t interact with customer service - the item came well packaged and in perfect condition."
"We ordered an item that didn't end up working out for us, but the customer service in reviewing our issue and processing a return was top-notch. We were able to talk directly to a support representative and maintain direct communication with that same individual over a few subsequent touches as we worked through the issue. It's hard to find such good service these days, so I really appreciate my experience with TheBathOutlet."
"Ordered a lighted vanityirrir for master bath remodel. These folks shipped immediately. Unfortunately, FedEx was very delayed due to National weather. I had to get a differen mirror locally. I emailed for a return explaining my dilemma. The BathOutlet sent my Return Authorization quickly along with return labels. Great Job! Thanks!! "
"I ordered two fixtures for my bathroom and they were beautiful and arrived well packed. Only problem was they did not match what I already had so I had to return them. The return process was easy and professional. I will order from them again for sure! "
"Still don't have my order. Where is it?"
"Still waiting for product "
"Missing product - Never shipped"
"So easy to order and delivery was quick, came packaged to withstand just about anything! Vanity is beautiful "
"Our sink and vanity order was missing all hardware for assembly, in addition major components including the front frame and legs. We were unable to install and complete our bathroom when scheduled costing us tine and labor. Lastly, the credits/points we have earned with TheBathOutlet were unable to be applied to expedited shipping. "
"I ordered a bathroom sink on 2/12/21. It was supposed to arrive by 2/19/21. As of 2/26/21 it is still not here. Very disappointed "
"TheBathOutlet went above and beyond the call to duty in helping me. I’m sure they made no money with all their time spent. Good company when you need help. "
"Everything came very quickly, and in perfect condition. Thanks! "
"Ordered and the minute i submit the order on 1/19 and get and email saying the item is 'back ordered' until 1/27. How about disclosing that before I purchase? Now it's 2/2 and there's no status update other than order "This order is still pending and/or has not been completely shipped." dont buy here. expensive, they charge shipping and they WONT deliver on time."
"Got what I ordered, but very very cheap for the price. Walmart has a lot better products matter of fact threw their garbage away and bought items a lot better at Walmart for ten dollars, I paid over a hundred with shipping "
"Fast shipping. Everything as described and carefully packed. Great source for smaller spaces. "