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Verified
5/5

2018-09-30

awesone

"They had what I was looking for very promoonnthe delivery thank you so much "

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Verified
5/5

2017-12-17

Good job

"Hard to find a company committed like this to healthy food for animals. Beats the hell out of corporate dry food that has no concern about species specific diets or GMOs. I like that this food is human grade. The website is well organized and shipping is good too. "


Verified
5/5

2018-09-26

Honestly awesome

"I was very happy with the product "


Verified
5/5

2018-09-26

Excellent Customer Service

"Our dog food distributor no longer carries The Honest Kitchen line. We were able to order direct from The Honest Kitchen and experienced excellent customer service. They helped set up an account for us as well as assist with our first order. Our order was received in a timely manner and all product was packaged accordingly. We are so delighted to be a part of The Honest Kitchen team!

Marybeth Lagrone
Practice Manager
Kowaliga Whole Health Pet Care
"


Verified
5/5

2018-09-25

Great Product

"Great Product but FedEx is extremely unreliable and makes me want to shop elsewhere."

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Verified
2/5

2018-09-24

"Ordered on 9/18. Today is 9/24. Have not received it"

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Verified
5/5

2018-09-22

Easy and Fast

"Easy to apply rewards points and fast free shipping on our cats favorite food"


Verified
5/5

2018-09-22

Honest Kitchen Sale!

"Honest Kitchen had a 15% off sale so I took advantage of it. I am on Autoship so I was able to piggyback the autoship savings with the 15% off. I can always count on Honest Kitchen to ship fast and provide order confirmation as well as shipping status.
While I was able to eventually find the product I use (Base Mix) on the website it was not that easy to find. It doesn't seem to be located in a logical place to me. Perhaps there should be a specific click through choice for the base mixes to make it quick and easy to find and order. Other than that the website appears well organized for easy online shopping.
Product quality is always excellent. I can depend on The Honest Kitchen to have product that is fresh and of the highest quality.
"

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Verified
5/5

2018-09-21

The bowls are always cleaned

"None of my crew will leave any leftover."


Verified
5/5

2018-09-19

Great food for your pet

"Great product, excellent customer service"

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Verified
5/5

2018-09-19

As promised.

"As promised. Delivered on time and fresh. "


Verified
2/5

2018-09-19

Slow and cumbersome

"The site was very very slow and cumbersome. Got stuck...it was like we were back 20 yrs ago. If it continues again I will not order directly thru HK. Also if I order via HK then I expect the cost to be 15-25% less expensive since it’s pure profit for HK. The food is expensive more than prescription foods but I assuming this is healthier ( not proven) but the marketing has convinced me. Anyway, the cost has to be lowered or I’ll oretty much change to Spot Farm which is less expensive. "


Verified
5/5

2018-09-19

very good experience

"I omitted 1 item when I placed my order. I called and the rep fixed it with no problem. very pleasant to deal with
"


Verified
3/5

2018-09-18

Website challenges

"The website was a challenge. I couldn't get the promo code to work. I wasn't sure if it had gone through and when I received my order the free box was not included in the shipment. I called service support and they were awesome and have shipped my free box. I really like the quality of this food....."


Verified
5/5

2018-09-18

Clean bowl

"My dogs say "love the food", quick shipping"

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