ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-06-14

honestly the best :)

"Love the honest company! Great product with real human values. I'm excited to keep this highly nutritious product in my best friends (dogs) diet! "


Verified
5/5

2018-06-13

Hassle free

"Easy and affordable and great quality "


Verified
5/5

2018-06-13

Great customer service

"My dog had been on Honest Kitchen for approx 4 months when all of a sudden he refused to eat it. I emailed and asked if maybe they had changed the recipe or something. They were quick to respond and to give suggestions. They offered to send me a sample of another recipe that fit my dogs needs. I was pleasantly surprised when I received the sample - it was a 10 lb box!
My dog liked it and continues to eat it. He also has gone back to eating the original recipe. I was quite impressed with their customer service and would highly recommend them!
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-06-13

Loved it!

"The dogs absolutely loved the food, and my older Labrador even seems to be moving around better. "


Verified
5/5

2018-06-13

Smooth transaction

"Smooth transaction. Usually end up calling customer service but I didn’t need to I did everything online with no problem."


Verified
5/5

2018-06-12

First Time

"First time ordering from HK online - it was super easy and the food arrived when they said it would ;) Will do it again, for sure! "


Verified
5/5

2018-06-11

Honest Kitchen is Amazing

"Please keep the Large Beams in stock. Our Dog absolutely loves them!"


Verified
5/5

2018-06-07

exc

"easy,fast,good prices ,quality"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-07

First time buyer

"I decided to try Honest kitchen for my cats and I was even happier to find out I could try my first box at 50% off. My cats are in the process of changing over. They are very picky so we'll see how it goes. So far so good! "


Verified
5/5

2018-06-06

Great online experience

"Online ordering was super easy with Honest Kitchen. The organization and descriptions were very helpful in deciding what products to try. Can't wait to get my order for Sparky! "


Verified
5/5

2018-06-06

Must have!

"The Honest Kitchen provides nutrition without unnecessary additives. Cali has a sensitive tummy and this works for us."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2018-06-05

My Maltese loves THK

"The Honest Kitchen grain free varieties is all I feed my 6 year old Maltese. He is doing quite well on it. I have no regrets other than it’s difficult to find locally. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-05

Love Honest Kitchen

"Every time I have a question the staff answers it. I had to return a box of food once my dog didn’t love they were amazing. Returned credited no problem. Shipping is super fast and my old man chihuahua is doing very well on the food. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2018-06-05

5-star products but issues placing the order

"The website was very slow to load pages. I ended the transaction several times because it kept clocking, item count kept doubling in the cart and I couldn't change the quantity. I logged into the site thru an email link offering a 15% discount; subsequent logins showed a 10% discount (also with multiple quantity errors), and finally the order went through correctly. Maybe a fluke due to holiday weekend traffic? But I love the company's products and quality."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-04

Always a great service

"Order came in 2 separate boxes and items were in great condition."