"product is as advertised. "
"I placed my first order on the 17th and I have yet to receive it today is the 24th. So a week. When I placed the order, I was not told that they couldn't fill the order in the warehouse close to my house so instead it was coming from CA. I could have ordered from Chewy's and had most of the order days ago. I did write an email and they very nicely offered a free treat which was not necessary nor did I accept. But if I am going to continue to do business with The Honest Kitchen, this will be a deciding factor in the decision. Dog food is not something that can be less than stellar in all manner for me. This is one of the reasons that I was hesitant to do business with a dog food company that is not mainstream. I do not want to be at the mercy of the food not arriving as promised and not having food for my dogs. "
"The food is absolutely amazing but the customer service is lacking. They do not get back to you very fast, but again, the food is totally worth it! "
"This food is incredible. Has worked wonders for my senior dog with chronic digestive issues (vomiting. Diarrhea. No teeth) not only is it easy for him to consume but it is the only food that he can digest besides his prescription diet which I use in combination with the honest kitchen diets (embark and force). My only "complaint"is shipping when ordering from their website does tend to take a long time BUT with the rewards points etc. It is worth the wait and just buying multiple boxes/keeping track of inventory. Other than that I am overwhelmingly pleased with the product it has completely changed my senior dogs level of happiness at meal time"
"Easy, fast, happy customer, happy dog."
"Kayla was wonderful! She made sure I had everything I needed and that all my questions were answered! So happy with this dog food!"
"I received a confirmation e-mail when my order was placed on March 28. It said I would receive an e-mail notifying me of when my order has shipped. I have not received that e-mail nor my order. "
"HN is a wonderful product for my dog. I have fed him HN for years and He loves it. I have the satisfaction of knowing that it is a good food for my dog and that it's made healthy. My dog has never looked or felt better after he started eating HN. His feces are healthy, no smell and his coat is shiney and soft. Quick and free shipping makes it easy for me. Web site is easy to order from and I like the points I get towards food and treats."
" I think they are a pretty good company with good customer service and a great product. However, the rewards program is kind of a hoax and a waste of time. Too many hoops to jump through and nobody will ever do that. It’s a little deceiving. It’s a little dis “Honest “."
"Gave The Honest Kitchen a try and my little guy is absolutely loving his new food option. "
"Customer service is very easy to work with. Great product."
"Fast delivery, high quality product!"
"I bought some of these great products, and there was a $5 off next order coupon. When I tried to use it, I was curtly told it was only usable in a store. "
"My fur baby will only eat the honest kitchen joyful jerky bites. I've tried others but he won't touch them so we have to order the best from honest kitchen!"
"Fast shipping, great product :)"