"The Shutter Store was overall very good. They took longer than I was initially told, though it was over the holidays. And they did make a mistake on one detail. But they corrected it quickly and generously. The shutters themselves are very well made and easy to install. I would definitely use them again."

"In all honesty, I was very hesitant in purchasing a custom made item from an on-line retailer without having any prior knowledge in measuring, installing and/or selecting the correct window frame. The Shutter Store (TSS), customer service rep was outstanding! Several email communications were exchanged in which diagrams, suggestions and input was provided as to what was required to achieve the custom high end designer look I was seeking to achieve as if an on-site consultant was within the budget. The finished product received was truly exceptionally and I plan on furnishing several other rooms within my home with products from the TSS."

"Great finish, great product"

"We ordered 4-panel shutters for 2 windows. They came primed and we spray-painted them gold. One of the 8 panels exhibited strange bubbling when the spray paint was applied. We contacted Ron at The Shutter Store and he was quite helpful. We contended the shutter was defective since it was the only one that exhibited the reaction to the paint. He agreed and ultimately replaced the shutter at no cost. The replacement worked fine with the spray paint. Terrific service and great shutters."

"great product, easy order process"

"Everything from the Shutter Store has worked fantastically well. The shutters themselves are high quality and much less expensive than buying locally. The shutters can be easily installed by a novice like me."

"Very well done and completely satisfied. Excellent customer communication was especially nice. Great job all the way. Will use these guys again. A lot. I was referred to them, and will refer them also. "

"Measured, ordered, and put up. Short delivery time. Great communications"

"The Shutter Store is an excellent company. They make beautiful REAL wood shutters.I ordered shutters for my bathroom and they came in the wrong color (off white instead of white). They replaced them at their cost and kept me informed throughout the process. They were professional, kind and very helpful. I would definitely buy from them again. Plus, the price was 1/3 of what I found from other places online. Awesome!"

"Excellent product at a great price. Great customer service, they verify specifics on the order then keep you updated on the status. I have ordered several times and will order several more times as I complete my home renovation. "

"VERY SATISFIED WITH THE SHUTTERS, CONSTRUCTION AND STYLE. I HAD TO MODIFY THE MOUNTING, DUE TO WINDOW LOCATION AND MOULDING SIZE, MY ERROR."

"Great fit and easy instillation."

"Incredibly impressed with the caliber of service, the quality of the shutters, and the prices!
I had many questions before ordering, all of which were answered promptly by Jeremiah. After finally taking all of my measurements and submitting my order, I was called shortly thereafter and every single measurement was confirmed. And then I was updated a couple times during the manufacturing process, before the shutters arrived packaged extremely professionally and separated by room. Great experience."

"Very, very pleased with my ordering experience with The Shutter Store and also with the final product. I will definitely be a repeat customer! Thank you!"

"Great service and great product. Easy to install and very good quality"