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Product & services pricing
4.67/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.30/5
Customer service:
4.48/5
Return/Replacement policy:
4.48/5
Featured Review


Verified
5/5

2022-04-12

Awesome honest seller with great results!

"These guys are awesome! That’s about what sums up my experience with them. Their communication is top notch and customer service is even better! I will not do any other unlocks with any other company!! Even when they can’t get it unlocked the first way they have alternatives to get it done another way! A++++++++ across the board! Thank you!!"

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Rep reply posted 2022-04-12
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the kind words Jason, happy we were able to answer any questions you had before during and after the unlock was provided. enjoy!”


Verified
5/5

2022-04-11

5 Starts all the way

"Excellent and quick service. Took less than 48 hours to get my email with the information. It was a very easy procedure and they provide excellent detail instructions. This is the second time I use their services and they are quick, responsive and very reliable.
Thank you for your business
"

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Rep reply posted 2022-04-11
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the kind words Jay, we take pride in our service, speed and success rate. Enjoy!”


Verified
5/5

2022-04-07

Amazing and fast service

"I spent hours on the phone with both Samsung and AT&T to try to get an MCK code for my locked Samsung device. Both companies pointed at the other one to solve my problem. I found the unlocking company on a google search, and they solved my problem within 3 hours. They saved me from having to buy a new phone and were very responsive and helpful in all communications.

Thank you so much!
"

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Rep reply posted 2022-04-07
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Dana for the kind words, sorry AT&T and Samsung wasted your time but at least you found us! Enjoy your unlocked phone and hopefully we will do business together again in the future ”


Verified
5/5

2022-04-06

Great work!

"Fantastic group of people They were very patient with me and unlocked my Moto6"

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Rep reply posted 2022-04-07
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Dana, we appreciate your kind words and happy we were able to unlock your phone ”


Verified
5/5

2022-04-01

Great Service!

"I had a hard time to unlock my phone but they did all the effort to unlock it, and now my phone is free lol. Thanks! I surely recommend them."

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Rep reply posted 2022-04-01
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we could help, thank you for being so patient, enjoy!”


Verified
5/5

2022-03-29

Helpful & provides results

"I had accidentally provided an incorrect IMEI. The very next day they reached out to me and kindly let me know of my issue. After I provided the correct IMEI they were able to create an unlock code for my new galaxy s22 phone. Would definitely recommend them, they are very proactive and took action to fix/troubleshoot things that were my own fault."

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Rep reply posted 2022-03-30
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy to help, glad we were able to get the correct IMEI unlocked quickly and efficiently, enjoy!”


Verified
5/5

2022-03-28

Great Service would recommend to anyone

"Very quick and efficient service. Phone now is unlocked an I can now use it with my other carrier. Boost Mobile was going to make me wait for a full year on a phone that I had paid full price on to unlock.. Thanks again for the great service.
"

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Rep reply posted 2022-03-28
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the kind words and happy we could help, enjoy you new carrier! Hopefully we will do business together again soon”


Verified
5/5

2022-03-25

amazing company

"I bought a phone off the internet locked to sprint network only. so i called sprint because i didnt have proof i had bought my phone i had to contact the owner of the phone. that was totally out of my reach.... THANKS TO THE UNLOCKING COMPANY my phone is now unlocked and ready for any carrier!!! they stayed in contact with me the whole time. AND THEY HAVE THE BEST PRICE!!!! "

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Rep reply posted 2022-03-25
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words, we understand this unlock can be a little hands on but we appreciate your patience and allowing us to unlock the phone. Enjoy!”


Verified
5/5

2020-09-23

The Unlocking Company never fails!

"This is the second or third phone they´ve unlocked for me and everything worked like a charm!
It took a few days, but it was worth the wait and the price. Their customer service is also very good! Overall service is highly recommended!
"

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Rep reply posted 2022-03-23
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Denny, we always appreciate repeat business, happy you like our service. hopefully we do business again soon!”


Verified
5/5

2022-03-22

Great service

"my case was not the simple code unlock. it was little complicated one. it took us more than 2 hour to unlock remotely. my laptop was giving an issue so I had to use other PC but it did the job. the technician was so patient and he didnt give up!
tmobile was no help to unlock my phone i was talking with them over 3 weeks! but finally TUC team got my phone unlocked within 24hr after I made an order. I wish i came to them straight so I didnt have to waste my time with t-mobile. the price is super great for what they done!
thank you so much for your quick service!!! now my hubby can use my old galaxy note 8 in europe!
"

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Rep reply posted 2022-03-23
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the kind words, sometimes carriers can cause some push back, glad you came to use and we were able to bypass the lock and get you phone unlocked. We also appreciate your patience during the process as we know it can be difficult sometimes when unlocking through your windowsPC, enjoy!”


Verified
5/5

2022-03-22

AMAZINGLY FAST , OUTSTANDING SERVICE

"IT WAS THE A PROCESS THAT COULDN'T HAVE GONE ANY QUICKER. ONLY TAKES 5-9 MINUTES OF YOUR TIME AND YOUR COMPLETELY UNLOCKED. THIS HAS BEEN THE GREATEST DECISION I MADE ON CHOOSING WHOM I WAS GOING TO GO WITH FOR SERVICES UNLOCKING MY CELLULAR DEVICE.I 100 PERCENT REFER EVERYONE INTERESTED IN UNLOCKING YOUR DEVICES "GO WITH" THE UNLOCKING COMPANY" YOU WILL NEVER GO WRONG!!""

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Rep reply posted 2022-03-23
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Yalinda, happy we were able to get the phone unlocked quickly and with no issues, enjoy! Hopefully we will do business together again soon”


Verified
5/5

2022-03-22

Samsung galaxy S 21

"My phone is unlocked. I'm to use it for my International network. This is the second time I'm using their service. I will recommend them to people.
Thank you TUC.
"

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Rep reply posted 2022-03-22
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the repeat business, enjoy the unlocked phone!”


Verified
5/5

2022-03-21

My phone is unlocked!!

"Wow they are amazing! After experiencing so many issues before I reached out to them, they were able to help me and unlock my phone immediately and extremely easy for someone who’s not really “techy” at all. Also, they replied to my emails extremely fast! Thank you for all your help!!!"

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Rep reply posted 2022-03-21
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words Alfonso, we work hard to make sure anyone with any skill level can quickly and efficiently unlock their phone. Enjoy the unlocked phone and hopefully we will do business together again soon!”


Verified
2/5

2022-03-21

so called refund isnt so easy to get apparently

"Swapping my existing simm out from an iphone back into my samsung, for some reason wouldnt accept the PUK code in my contract. I googled it ,and was led to this site. I red the terms. I am in europe. the initial correspondence was excellent. I read the terms and the refund policy. It states they would rather offer a full refund than negative reviews.

I tried the new two codes supplied. neither worked. As it was now the next day in Europe I contacted my own provider who issued a new PUK and that opened my phone back up. I emailed above and asked for refund as the 2 codes didn t work and the problem was no resolved through provider.

Apparently thats my tough luck. so sorry for all the blurb and what a great family company they still are, thats not the ethos Ive had. so 2 stars, only because at least the communication is good
"


Rep reply posted 2022-03-21
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hello Kate, Sorry you had a un-pleasurable experience. Unfortunately we provided the unlock codes same day as you ordered. There was no communication about any issues until we received a email next day (18 hours after codes were delivered) requesting refund.

You stated you got the unlocks from the carrier for free BUT we had already provided the unlock codes 18 hours prior to your refund request. You stated our unlock codes were not successful but refused to forward us the email sent by your carrier with the "correct" codes.

We can offer you a refund of $10 or 30% of the purchase if you would like, but again a full refund cannot be granted Because You did not:
1: Provide us proof that our unlocks were incorrect
2: Provide us the ability to troubleshoot
3: forwarded us the email with the codes from your carrier ”


Verified
5/5

2022-03-19

Very good service

"Wonderfull people helped me unlocking my phone with a software and work well ! "

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Rep reply posted 2022-03-19
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we could help Gabriel, enjoy!”