ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.67/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.30/5
Customer service:
4.48/5
Return/Replacement policy:
4.48/5
Featured Review


Verified
5/5

2021-03-27

Excellent!!!

"The Rep was so patient and dedicated to solving whatever was needed to get my phone unlocked. VERY PROFESSIONAL!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-28
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words, we understand everyone is not a tech savvy as others so we try to make all the processes as easy as we can and be diligent in answering all questions and confusion to help make sure all of the phones can be unlocked ”


Verified
5/5

2021-03-27

EASY AS 123

"First time user and was sceptical but they are about there word had code within hours of purchase and it worked that easy 100% satisfied"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-03-27
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we were able to make another believer! We understand the skepticism with online companies and work diligently to make sure our customers are confident in making the purchase with us. Enjoy the unlocked phone and the weekend!”


Verified
5/5

2021-03-25

Great Company

"This company is great, very professional and honestly helped with unlocking my phone. My phone was unlocked very fast and was within the delivery time quoted. Thanks so much The Unlocking Company"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-03-26
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy to help Holly, we try hard to make sure the experience it quick, easy and here for any questions and concerns. Have a wonderful weekend!”


Verified
5/5

2021-03-23

This company is awesome!

"I had moved to Europe from the US and wanted to unlock my T-Mobile Galaxy A50 back from America... not an easy task. These guys were able to unlock it so that I could use it in Europe and everything works like it should! The techs are super helpful and they replied to all my emails and made the process very easy. In the beginning I was skeptical about whether my phone could ever be unlocked because I tried all the YouTube videos and nothing worked. These guys unlocked it though! They offered a full refund if the I didn't want to do the process that required more steps and a little more time (because my phone wasn't easily unlocked) but the additional steps were super simple and didn't take too much more time. They replied to all my concerns very quickly. Highly recommend this company!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-24
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words Chris, your phone was certainly difficult but we persevered! Have wonderful rest of your week and enjoy the phone!”


Verified
5/5

2021-03-23

Great service

"1st time i have used this type of service and they are as good as their word. Unlock request this morning and all done before 4pm. Great service and great communication"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-24
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Always happy to help, enjoy the unlocked phone and hopefully we will do business together again soon ”


Verified
4/5

2021-03-18

Excellent Service Great Price

"They had to get extra things done for my phone. But when they finally got running. It only took 15 mins to finish. Good customer service. I only gave 4 instead of 5 because delivery time was delayed. But my service is an isolated event. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-03-19
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We do apologize for the Delay Tevin, happy that we were able to get the phone unlocked quickly once available, enjoy the weekend and the unlock! ”


Verified
5/5

2021-03-16

Too good to be true

"I have to admit, this company unlocked three of my devices and I am impressed. Two thumbs up! I will be using and recommending this company. Thank you guys and gals!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-17
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Always happy to help, if you have any other phones let us know and we can provide a dsicount ”


Verified
5/5

2021-03-13

just wonderful

"the technician was very patient with me and very welcoming"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-14
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Brian for the kind words, we understand not everyone has the same technical knowledge and work hard to make sure these unlocks are easiest they can be. Enjoy the unlocked phone!”


Verified
5/5

2021-03-13

Great Service!

"Unlocked my Samsung A21 which was locked to Boost Mobile. I admit at first I was very skeptical because I've never used such a service, but after reading many reviews on Trustpolit and watching endless Youtube videos I finally decided to go with The Unlocking Company! Thank for your great service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-03-14
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy to help! Glad everything worked out and we were able to quickly get your phone unlocked”


Verified
5/5

2021-03-13

Excellent company

"I am so pleased with the job that TUC did to help me out with mynlocked Galaxy A50. The tech made it very easy for me, being a technically challenged person, to get through the process. I highly recommend TUC."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-03-13
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the kind words and happy we were able to help Susan, enjoy the unlocked phone and weekend!”


Verified
5/5

2021-03-12

To easy.

"Is easy. Bery the code arrived soon i am grateful i recommend it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-12
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the kind words Leonard. Happy the process was easy and quick. Have a wonderful weekend!”


Verified
5/5

2021-03-10

Wow

"I am so grateful my phone has been unlocked wow I couldn't believe it. Thank you so much"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-12
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Always happy to help, enjoy the unlocked phone!”


Verified
5/5

2021-03-09

"Really great and fast service. When I asked for help by email, the response was incredibly very fast. Now my LG Stylo 4 is unlocked. Am"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-03-09
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the kind words and happy we were able to quickly unlock and answer any questions you had, Enjoy the unlocked phone!”


Verified
2/5

2021-02-23

THEIR SOFTWARE CAN'T UNLOCK PINCODE SCREENLOCK REMOTELY OF S20 FE

"IT'S OK IF THEY CAN'T UNLOCK MY *PINCODE SCREENLOCK* S20 FE MOBILE PHONE. I TRUSTED THIS COMPANY FOR THE YEARS OF EXPERIENCE THEY WERE BOASTING ON THEIR WEBSITE. AT A MUCH CHEAPER COST. THAN DR. SIM OR DR. FONE.

I JUST WANT MY REFUND ASAP. I DON'T WANT TO WAIT FOR 10DAYS W/O ASSURANCE OF MY REFUND MONEY. YOU HAVE TO BANK DEPOSIT THE REFUND MONEY SO CLIENT CAN RECEIVE THE REFUND MONEY REALTIME.

*BANK TRANSFER MONEY*/ BANK DEPOSIT* ---> THIS IS REAL TIME MONEY TRANSFER... LIKE WHEN YOU USE
*CHASE OR CAPITOL ONE APPS* IN THE STATES.. THESE ARE LEGIT MONEY TRANSFER COMPANIES.

I PAID THRU DEBIT CARD NOT A CREDIT CARD. SO I CAN'T MAKE STOP PAYMENT REQUESTS. AND THE ONLINE RECEIPT THEY MADE IS USELESS.

THE BANK WILL ASK ME OF THE BANK ACCOUNT THAT IS RESPONSIBLE FOR MY REFUND MONEY. WHICH TUC WERE NOT DIVULGING.

MONEY TRANSFER OR BANK DEPOSIT REFUND MONEY IS A GREAT OPTION.

LIKEWISE THEY CAN RECEIVE MONEY REAL TIME AS WELL.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-02-25
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We do apologize for the length in refund - Unfortunately we do not unlock personal passwords as stated on the website.

That is correct we are not going to provide our banking information, it is through US Bank and should already be back in your account. I hope the review is edited when confirmed back in your account ”


Verified
5/5

2021-03-06

Awesome

"The code work awesome I had know problems thanks guys you desired 7 stars keep up the good work you delivered on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-08
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Enjoy the unlocked phone! Hopefully we will do business together again soon ”