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Product & services pricing
4.67/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.30/5
Customer service:
4.48/5
Return/Replacement policy:
4.48/5
Featured Review


Verified
1/5

2021-04-23

Do not use this company!

"I have a Samsung note10+ from Verizon. I have been using it for over 1year with cricket wireless with no issues. I switched phones for 3 mo. And when I switched back the mobile Hotspot would not work. I was informed to have the phone unlocked and it would. This company said 1 to 24 hrs to get it unlocked. After paying them. About 5 days after countless emails they said they have to doing it another way. So they make me spend 45mins downloading stuff on my windows computer and them linking to my phone to supposedly unlock it. Well whatever they did they did not get it done correctly and now are saying they did. But the phone is still operating they same way it was before all this. Nothing changed. They are very rude in there chats and I will never recommend this company to anyone. Unless they just want to throw away 65.00 then I will send them there way. I will be filling a dispute on the charge. Don't wast your time with this place or hard earned money. They say the guarantee 100% customer satisfaction well that's a lie. Family owned is to I am sure unless it's the Russian mob kind of family they are speaking of. Would have left 0 stars if I could have."

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Rep reply posted 2021-04-24
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“So William, few things here
1: After the unlock was not successful for your hotspot issue your order was refunded, should take 4-8 Banking days (Monday thru Friday, can take up to 10 banking days for international purchases) to appear on account.  

2: If you were using Cricket which is not Verizon then it is unlocked already, What it seems like is that the phone is already unlocked, if you are using another carrier without the need for an unlock then the phone was already unlocked BEFORE ordering from us.

3: The Software takes some time there is specific time frames they are on, and we need the information to make sure it is possible before we attempt unlock. We were not made aware that you were using another company already, if we knew we would have refunded right away, AND as stated on the website FAQ's page the unlock does not fix a HotSpot issue it just allows you to use another carrier

4: Unfortunately i am not seeing the email in which you stated you are already using Cricket on a Verizon phone, and that the only issue is the hotspot. Russian mob? we are family owned, i am sorry we paid for the unlock and you did not even ask us if this would fix your issue before unlocking, communication is key, if you provide us nothing we have nothing to go on. Usually you ask an expert or at the very least read the FAQ's page before purchasing something. This all would have been easily avoidable if you took the time to research and ask”


Verified
5/5

2021-04-20

Unlocked

"I Highly recommend their service this is my third time using this company"

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Rep reply posted 2021-04-21
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the repeat business DJ, this one was a tougher phone to unlock but glad we were able to successfully unlock within the time frame promised. Enjoy!”


Verified
5/5

2021-04-22

Couldn't Be Easier

"I would recommend the Unlocking Company to anyone who has need of such a service. They made the entire process easy, they were very courteous and thorough. Couldn't be happier! Thank you again!"

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Rep reply posted 2021-04-23
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words, we are always happy to help give our customers the right to choose the carrier that best fits their needs ”


Verified
5/5

2021-04-22

podem confiar funciona mesmo

"bem com confiavel por incrivel que pareça deu certo estrava meio receoso no começo mais realmente funcionou "

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Rep reply posted 2021-04-23
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you so much, enjoy the unlocked phone and hopefully we will do business together again soon!”


Verified
5/5

2021-04-20

Fantastic, fast and not expensive at all

"Ho cercato di sbloccare il mio telefono in Italia e mi hanno chiesto 70 euro.
Con poco più di 20 euro loro, hanno fatto tutto e in meno di 12 ore hanno inviato il codice di sblocco!
Una compagnia eccellente! Grazie mille.

In italy a shop was about to charge me 70 euro for doing what you guys did in less than 12 hours! Everything worked perfectly! Thanks for being so efficient!

( I wrote the review in Italian because I want people that don't speak English know that you are amazing guys!)
Thank so much !
"

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Rep reply posted 2021-04-21
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Marco, we appreciate the kind words in two languages! Enjoy the unlocked phone and tell your friends! ”


Verified
5/5

2021-04-17

It just works!

"Does exactly what it is supposed to do!"

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Rep reply posted 2021-04-17
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Alex, enjoy the phone!”


Verified
5/5

2021-04-17

best unlocking price !!! Thank You, my unlock took only 24 hours

"i tried 3 times with my phone company whitout success,
i found Theunlockingcompany and only took 24 hours
thank you so much
"

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Rep reply posted 2021-04-17
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“I hate it when that happens! Happy we were able to provide the support required and give you the ability to use other carriers. Enjoy the weekend!”


Verified
5/5

2021-04-16

Pleasantly surprised

"I was skeptical when no unlock code was available for my Sprint S7 edge and they wanted access to my windows pc to unlock!
I took the Chance and it worked! I now have a spare phone to worm on my Tmobile. Great peo, grear price. IG: ALPHALIFEFITNESS
"

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Rep reply posted 2021-04-16
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Caitlin, some phones can be more difficult than others, but happy everything worked our and we got your phone unlocked. Enjoy the weekend!”


Verified
5/5

2021-04-16

Unlock success was a big surprise for us

"My wife fought with the original phone network provider a few years back to get her iPhone 6 unlocked, without any success. She has not used it for quite some time now. I thought to give it a try with The Unlocking Company. The communication has always been on point, friendly, and without delay. The phone was unlocked successfully in the given timeframe. Highly recommendable. Thanks, TUC"

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Rep reply posted 2021-04-16
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Dan, happy we were able to unlock the device when others could not, enjoy the unlocked phone and have a wonderful weekend”


Verified
5/5

2021-04-15

Unlocked AT&T LG

"I have an AT&T LG that I bought used, used for several years, finally went to bring it to a new provider only to find out it was locked. Tried AT&T official unlock tool only to be told the phone was still on someone else's account.

Did some research and found TUC, good reviews, but I also read an experience from someone who failed to get their phone unlocked and was still treated very well, and refunded.

Submitted my phone & info to TUC and was given a 1-12hr waiting period. In about 6 hours I received the unlock code which worked on the first try.

I highly recommend TUC, though your situation may vary depending on other factors such as age of the phone and why it's locked, they should still treat you well and leave you satisfied.

Thank you!
"

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Rep reply posted 2021-04-15
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Always happy to help Christopher, enjoy the unlocked phone!”


Verified
5/5

2021-04-13

Amazing company!!!

"They weren't able to provide a code to unlock my phone BUT they gave me the option of working with one of their technicians or get a refund. I decided to give it a try and was able to log in and have the technician work on my phone. I didn't think they were going to be able to unlock my phone but they were able to do it!!!!!!!! I'm soooooo happy with this service"

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Rep reply posted 2021-04-13
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy it all worked out, it can be intimidating sometimes with this particular unlock when the physical unlock code is not available but we were able to successfully unlock the device. Enjoy!”


Verified
5/5

2021-04-09

stylo 6

"was able to unlock thru computer it was so easy and was a life saver thanks for the awwsome work guys"

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Rep reply posted 2021-04-10
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words Brian, happy to help, enjoy the unlocked phone and the weekend!”


Verified
5/5

2021-04-07

great service hand down the best!

"this company is the best in the industry.great price professional service guarantee.







"

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Rep reply posted 2021-04-08
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Michael, we try hard to make sure every experience is the best experience! Enjoy the unlocked phone”


Verified
5/5

2021-04-01

Awesome.

"Great service. Just make sure you have a few hours free when doing this. Thank you for your service!"

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Rep reply posted 2021-04-01
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you, and yes with the software unlock it can be more time intensive but there is always a positive result at the end, have w wonderful rest of your week and weekend!”


Verified
5/5

2021-03-31

My experience

"I needed a unlock and the technician was patient and experienced in unlocking my Samsung phone he gave me step by step instructions on how to navigate the menus and got it done! Thanks Unlocking Company."

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Rep reply posted 2021-03-31
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Not a problem Roman, happy our techs were able to successfully walk you through the process as well as quickly unlock the device. Enjoy the unlocked phone!”