"This company gives the best unlocking prices, and is very reliable. My unlock code came after 5 business days, which is still within their promised delivery time. My code took a bit longer to arrive due to the make of the phone. After the code arrived, it was simple to unlock the phone. "
"i spent 2 weeks with ATT support, totally about 5 hours on the phone line and got nothing
These guys sent the code within 2 hours for the lowest price on the market"
"They could not send an unlock code so they offered to unlock via software option. They did unlock my phone, but after I waited on chat for an hour without any notification that I was in line or anything. The technician got the job done but juggled me between other customers so I was on chat for another 35 minutes while that was happening after I waited for an hour for the technician. There was several steps I had to perform while they remotely accessed my phone with many canned responses on the chat.
At the end of the chat they did have my phone unlocked, but I have to say the experience was frustrating and not the best. I hope I never have to do this again."
“We do apologize for the additional wait, we do state when we send the software
"Thank you for choosing the Software Unlock Service for your Phone.
AVERAGE WAIT TIME IS 1 HOUR (During business hours)
Click on the software department chat link (ON WINDOWS COMPUTER) to get the technician address and start the unlock!"
So it was about the average wait time for the service, we are working to speed up the process and will certainly try to get it closer to under 1 hr in the future”
"got my phone unlocked thanks to the amazing team of the unlocking company thank you so much for everything the true legit unlocking service!!!! "
“Thank you Miguel, we work hard to provide the best service in the industry!”
"This company gives the best unlocking prices. "
“Appreciate it Misala! Enjoy the unlocked phone!”
"Very easy great customers service"
“Always happy to help! Have a wonderful weekend”
"Ordered my unlock code this morning and 3 or 4 hours later got the code, I didn't have a different supplier sim on me as I'm going to use this in Saudi Arabia on a local sim. I followed the instructions given and the phone unlocked successfully. All in all a great purchase with a reliable company who are not out to rip you off like a certain "direct unlocking" company in the UK.
Well pleased."
“Thank you Kevin, we know there are a lot of scams out there, and we try our best to give all our customers the confidence that they are making the right choice with us. Enjoy the weekend and safe travels!”
"very easy and tech support were very easy to deal with and is very easy to understand and thank you
"
“Thank you Harry, we understand some of the unlocks can be a little technical than others but we work hard to make the process simple for any level!”
"great company would recommend them highly"
“Thank you Tony, we were happy to help get your phone unlocked, Enjoy!”
"I have asked 3 local stores to unlock my phone but to no avail, no one was able to help. Only this company was able to help me with a very reasonable price as well. Thank you so much! You're a lifesaver!"
“Glad we were able to help when others couldn't, enjoy the unlocked phone and have a wonderful rest of your week ”
"Worked perfect and got the unlock code in 5 hours! Tried other service that took 5 days to tell me they couldn't do it. "
“Thank you Daniel, usually if other can't we can! Have a wonderful weekend and new year!”
"Just as described. Will use again"
“Happy to Help, have a prosperous new year!”
"I'm in IT, but it's been a while since I've done anything advanced with phones. I do recall it being a very long process hunting for firmware, hunting for software to push the firmware, dealing with multiple wipes and multiple attempts. They took care of everything in under a few hours and I didn't even have to go through a wipe and restore. This was definitely painless and easy."
“Thank you James, we work diligently to find the best products available to unlock your devices with the least amount of hassle on the customers side. Have a happy new year!”
"Vodafone told me it would cost me around €250 to unlock my because I had bought it partially using reward points. Even being their client for 25 years didn't change their tune. The Unlocking Company made it happen without hassle and kept be informed throughout. Thanks. I will use you again if the need arises."
“Glad we were able to help Patrick, enjoy the unlocked phone!”
"They were very knowledgeable and persistent in unlocking my galaxy s20 ultra. Thanks a bunch!!"
“Shank you Shawana! Enjoy your S20 Ultra and Happy New Years!”
"the guys did a great unlocking my note 10+"
“Thank you so much for the kind words! Enjoy your unlocked Note 10+!”
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:
“Thank you Alexander, we understand dealing with customer service from carriers can be a pain, happy we were able to make the process easier with less stress, have a wonderful rest of your weekend and upcoming week!”