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Product & services pricing
4.67/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.30/5
Customer service:
4.48/5
Return/Replacement policy:
4.48/5
Featured Review


Verified
5/5

2020-12-05

Motorola Razr V3

"I have a Razr V3 which was locked to T Mobile UK and after trying various other companies (including the network supplier) with no success I was beginning to think that it wasn't possible. Then I stumbled across TUC and after a few days they came up with a working unlock code....amazing! Great service and excellent communications, many thanks."

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Verified
1/5

2020-12-01

False Advertising

"I purchased a "unlock" code for my Apple iPhone 11 pro max (which was by the way paid off). I paid and after 2 days received a response that the "unlocking" of my phone could not be completed. It has been almost 10 days. No refund as stated in their refund email. I made contact with someone via email and he / she attempted to "Advise" me of financial institutions as well as contractual agreements. All I want is my money. I feel cheated."

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Rep reply posted 2020-12-01
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Not exactly how it happened Carmine

1: Payment was made 9pm 11/20 for iPhone 11 unlock - Time Frame 1-72 hours

2: at 8 am 11/22, email was sent of refund due to still being under contract - at which time we stated would take 4-8 BANKING DAYS to reflect back on your account

3: Phone is under contract you can get the unlock from the locked carrier if there wasnt something owed on the account

4: Today is 11/30 - Has been 8 Calendar days, and 5 BANKING DAYS DUE TO THANKSGIVING, Still up to 3 more days until it reflects back on your account. AND YET YOU THREATENED A CHARGEBACK TODAY

5: You threatened a chargeback because you are saying it should not take that long to get a refund, i agree but i can only refund as fast as the credit card merchant account will allow; with is 4-8 BANKING DAYS

5: Please Check back about your refund after the 8 banking days if there is a refund issue

Sited sources of bigger companies than me telling you the same thing
https://mint.intuit.com/.../5-secrets-to-getting-a.../
https://www.creditkarma.com/.../how-long-credit-card-refund”


Verified
5/5

2020-11-30

Samsung Galaxy S9

"So I bought a phone that wasn't unlocked by accident. The company was really kind, they found out that I needed an app so unlock it instead of a code. They immediately connected me with a tech support person who remotely connected into my laptop and my phone and fixed the problem. Less than an hour.
"

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Rep reply posted 2020-12-01
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we were able to successfully get the phone unlocked, and quickly Reid. Have a wonderful rest of your week ”


Verified
5/5

2020-11-26

Excellent Job

"They were the only company that was very helpful. Excellent work and very quick replys back to all my questions definitely would use again."

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Rep reply posted 2020-11-27
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we could help Rebecca, have a wonderful rest of your weekend!”


Verified
4/5

2020-11-20

JUST WHAT I NEEDED!

"I'd been burned online so I was a bit apprehensive about ordering a code online to unlock my S6 To all carriers. These people are the best! Within minutes of me paying for the code my phone was unlocked and I was back in business, so to speak! Very reasonable pricing as well. Just do it already. You'll be glad you did! "


Rep reply posted 2020-11-20
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Always happy to help, enjoy the unlocked phone and hopefully we will do business together again soon ”


Verified
5/5

2020-11-19

Absolutly amazing at there job always unlocks my phones fast and easy

"Wonderful experience everytime"

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Rep reply posted 2020-11-20
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy to help!”


Verified
5/5

2020-11-19

Unlocked My Phone

"Company was able to unlock my phone. It was a pain but surprisingly able to complete."

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Rep reply posted 2020-11-20
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Enjoy the unlocked phone, and we do apologize for the added steps, yours was a little more difficult than most, but was able to successfully unlock!”


Verified
5/5

2020-11-14

Always Satisfied

"I have been using The Unlocking Company since 2012 and have always been satisfied with easy and fast unlocking services. Thanks for all you do!"

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Rep reply posted 2020-11-16
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we are able to help you for such a long period of time. We appreciate the loyalty and if you need any other unlocks email us and we can provide a discount ”


Verified
5/5

2020-11-10

Very happy with this service!

"My experience with this company has been very positive. They were very quick to respond, and even though my phone didn't unlock from the first attempt, it was worth it to spend a little more for the proper software to have it unlocked, it was also reassuring that they made me aware that I could receive a refund should the phone not unlock. The remote assistance was great and easy to follow. Most importantly, my phone is now unlocked. I definitely recommend this company!"

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Rep reply posted 2020-11-11
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we were able to unlock the phone, sorry about the additional charge but it all worked out in the end. enjoy the unlocked phone!”


Verified
5/5

2020-11-02

S20

"Awesome! unlocked my s20 that I purchased in full from boost and they would not unlock it. up and running now with verizon. Thank you "

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Rep reply posted 2020-11-03
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“No problem Jason, happy to help when the carriers won't. Enjoy the unlocked phone!”


Verified
5/5

2020-10-29

Unlocked Moto E5 Cruise

"They send the code after 2 days of purchase and it worked perfect."

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Rep reply posted 2020-10-29
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy to help, enjoy the unlocked phone!”


Verified
5/5

2020-10-27

ABSOLUTELY BADA$$!!!

"Although the process was long, and at times they take a little while to get to you, these guys are badass!!!! Im serious when i tell you that these guys are the real deal. With my background in tech, they knew exactly what they were doing, very professional, stated clear instructions, and helped me unlock my phone. HIGHLY RECOMMENDED!"

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Rep reply posted 2020-10-28
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hey man thank you for the kind words! We take pride in our work and it's nice to hear from someone who is in tech themselves! Enjoy your unlocked phone and hope to hear from you in the future for any unlocking needs!”


Verified
5/5

2020-10-24

Took a little longer

"It took a litter longer than 24 hours I emailed them and the code came a few hours later also offered me 10% back for a review so I'm doing it now. Thank you! "

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Rep reply posted 2020-10-27
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the kind words Simon, and we do apologize for the delay but happy once the unlock was provided there were no issues in unlocking it”


Verified
5/5

2020-10-24

WHAT A GREAT SERVICE

"I CANNOT SAY ENOUGH GOOD THINGS ABOUT THE SERVICE I RECEIVED.
I HIGHLY RECOMMEND THIS COMPANY

ROGER K.
"

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Rep reply posted 2020-10-27
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We greatly appreciate the kind words Roger, and hopefully we will do business together again soon!”


Verified
5/5

2020-10-24

"Great! Code is working although i received the code 35hrs instead of the usual average 1-24hrs, anyway i got my phone unlock so good job TUC"

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Rep reply posted 2020-10-27
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We do apologize for the slight delay Ryan, but happy that the unlock was successful and no issues once the unlock was received. ”