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Product & services pricing
4.67/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.30/5
Customer service:
4.48/5
Return/Replacement policy:
4.48/5
Featured Review


Verified
5/5

2018-07-13

Excellent.

"It worked seamlessly . I appreciate the service of The Unlocking Company. Keep it up"

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Verified
5/5

2018-07-13

Rastislav Sykora

"Very good experoence a it gonna be recomended."

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Verified
5/5

2018-07-11

Unlock - sorted no problem

"My phone suddenly locked and didn't recognise my SIM. Used The Unlocking Company and got unlock code within 12hrs - worked no problem."


Verified
5/5

2018-07-10

Happy customer.

"I have used them for 2 different phones and both were successfully unlocked. Communication and customer service is great. I highly reccomend this company. You wont be disappointed. Britt B Dayton, Ohio"

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Verified
5/5

2018-07-08

This site works.

"I know why you're reading the reviews, to make sure this isn't a fraud or a scam website. I was in your shoes three days ago and let me tell you, this is a very good company and they will help you. I received my unlock code three days after my order and now I have my old phone with a new service. If there's something you would want to try risk free, it would be this website. It really works and they will get you the code. It's worth every penny."

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Verified
5/5

2018-07-08

Fantastic Service - RIK08

"only company that was able to unlock my device due to being a new device. Fantastic service unlocked within 24hours. Highly recommend using the unlocking company for any unlocking. "


Verified
5/5

2018-07-06

Excellent!

"Fast delivery. Unlock immediatly."


Verified
5/5

2018-07-06

SIM Unlocking Service Worked Perfectly—Just As Advertised.

"Made the SIM unlock code purchase; received the Samsung Galaxy A5 (2017) unlock code less than three (3) hours later. Money well spent!

The Unlocking Company provides better, quicker service than the cell phone dealer. Avoid quarrelling with Samsung cell phone dealer over SIM unlock code—use The Unlocking Company.
"

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Verified
5/5

2018-07-03

It worked 100%

"Unlocking code was emailed to me in matter of minutes. Instructions were clear. It worked on the first try"


Verified
5/5

2018-07-02

Unlocked in minutes

"Great, fast service and at a nice price. After payment, I received the email within five minutes and the unlock code worked without a problem. Delighted."

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Verified
5/5

2018-07-02

happy samsung s7

"very fast and easy to use recommended will use again if i need to unlock a phone"

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Verified
5/5

2018-06-29

Fast service and excellent customer service!

"The Unlocking Company was very prompt with getting back to me with the unlock code for my Galaxy J7. Will definitely use them again!"


Verified
5/5

2018-06-28

Easy Peasey!!!!!

"Like hot Sauce I'd put that S**t on everything. Easiest thing I've done in years. Thanks a bunch. Keep up the good work."

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Verified
1/5

2018-06-26

Great way to spend $30 on nothing

"I purchased an iPhone 6, but unfortunately it was locked. I was led to this site and had so much faith my phone would be remotely unlocked! Four days later, I received an email saying my phone had been remotely unlocked and if I followed a few simple steps, I would be able to use my phone. Nope. After trying dozens of times, I still saw the same screen I had seen when I first purchased my phone. iTunes displayed the same message it always had. I took my phone to my service provider, received a new sim card, nothing. At this point, I tried contacting the company, but just heard a recording asking me to leave a voicemail. No response. The website says they are open 24/7. Apparently they are closed at 2PM. Now, I'm tired from driving all over town hoping someone could help finish unlocking my phone, $30 poorer, and still looking at a locked phone taking up space on my desk. On the bright side, I've heard my phone could now be used as a nice paper weight.


Edited to add: the fastest way to get in contact with this company is to leave a review. However, be prepared to spend the next several days receiving argumentative emails from several employees nearly demanding you take down the review. Be wary of any company that only has five star reviews. There's a reason why, and it probably isn't because they really are that great of a company.
"

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Rep reply posted 2018-06-26
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hello Christina

We do apologize for the inconvenience of you having to drive around because it was not working. The time frame stated on the website is 1-72 business hours to receive the unlock and the unlock message was provided well within that time frame. Based on this review it did say you called, but we are a small company and do not have a call center so there is only limited lines for many customers and in our voicemail we do ask to leave us a email instead of a voicemail as it takes much longer to get through voicemails as it does with emails, unfortunately in this case there was no email follow up on your end after the phone call as we ask. We do work 24./7 and we did assist you at around 2:30 pm after the review was posted (2pm) and the issue was brought to our attention. No money was wasted as we were not able to unlock the phone and by 3:30pm you had a refund due to your Verizon iPhone 6 not being able to be unlocked. After seeing the review we looked through the call logs and was able to locate the time frame called and found the voicemail but the review was already written and the support staff had already resolved your issue of a 100% refund as that is our money back guarantee. We take customer support and our guarantee very seriously which was why once the issue was brought to our attention a refund was provided within the hour due to no other favorable resolution could be reached and even offered a discount on a future unlock due to the inconvenience of us not being able to unlock the phone”

The review was posted and we were trying to find a happy medium for the review change as we were able to resolve the issue, after finding out through a review they were having issues, without contacting us first or not giving us time to respond to the call. The review is a way to contact us, but the best way is through email, facebook, live chat, contact us or phone call. She was unable to find a reason to change the review which we respected and just wanted her to hear our side of the story and what we did to further help find a resolution. We are diligent and take reviews very seriously as they are a good barometer of a company, as well as tech channels with a reputation/following willing to market in something they believe in and a company they believe in, also user videos to help spread the word about our company. We do not pay people to make fake reviews or entice people that have ordered to make a review as that is unethical. All of our reviews are 100% real and 100% customer reviews based on customer experiences. We have apologized, we have refunded, we have followed up, and we have offered a discount for a future unlock ”


Verified
5/5

2018-06-21

Very easy unlocking this site

"I Satisfied 100%
Love it
"