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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-11-24

"The items were as picture with no flaws. Very satisfied. Will order again."


Verified
5/5

2015-11-24

"Quick delivery. Products as described. Loved everything so far!"


Verified
5/5

2015-11-24

"This website is quick and easy. I have even returned stuff and received my credit in a timely manner! "


Verified
5/5

2015-11-24

"great prices, lots to choose from"


Verified
2/5

2015-11-24

"I'm mostly dissatisfied with shipping methods and times. Very slow shipping and handling service.
The products are in decent condition though.
"


Verified
4/5

2015-11-24

"My polka dot box got drenched in the rain, and since there was no tape on the bottom of the box, the contents fell out on the porch when I lifted the box. Please tape the box bottom. The cleaver fold doesn't hold.

Thanks!!
"


Verified
5/5

2015-11-24

"I was so happy to find sandals that fit and look so good"


Verified
2/5

2015-11-24

"All items but one were fine and described as expected. One of the items, a dress, was described as having some piling, but it was missing a button for the strap around the mid section. I cannot wear the dress until I find a matching button. I was disappointed that that was not listed in the description."


Verified
5/5

2015-11-24

"Great service and came boxed nicely."


Verified
5/5

2015-11-24

"I was VERY satisfied with my thredup order.The clothes are in great condition,and shipping was fast."


Verified
5/5

2015-11-24

"Processing order took a few days, but delivery was relatively quick. Everything came as it should. Very cute packaging! "

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Verified
5/5

2015-11-24

"Best online shopping experience. "


Verified
5/5

2015-11-24

"Awesome site.. I love searching for treasures on ThredUp. Fast delivery when I order too."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-24

"Loved it. Items in great condition and arrived quickly. "


Verified
1/5

2015-11-23

"Clothing often comes non-as-described: damaged, incorrectly labeled, etc. Customer service is a joke and can take weeks. They attempt to make up for mistakes with coupon codes for your next order, but the codes don't even work. They need a lot more staff to more closely examine clothing and to handle issues. "