ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-11-26

"I was so grateful for options on returns. And, the process couldn't have been easier! I think thread up is both flexible and accessible, I've never had a bad experience with the company. "


Verified
4/5

2015-11-26

"Over all I'm satisfied shopping with ThredUP. "


Verified
5/5

2015-11-26

"First time Thred Up buyer and it was a great experience. The items looked brand new. Thank you! Very satisfied customer. "


Verified
5/5

2015-11-25

"Clothes were in great condition. Quick and easy checkout and shipping"


Verified
5/5

2015-11-25

"I love this site. Absolutely hooked"


Verified
5/5

2015-11-25

"The pants I received were in excellent condition, I will definitely be purchasing from y'all again. & your boxes are adorable ??????????"


Verified
5/5

2015-11-25

"Items shipped and arrived quickly - they were in great condition and packaged well!"


Verified
5/5

2015-11-25

"Very pleased with every aspect of this transaction! And the dress is actually prettier than shown. Love Love Love it! Thanks so much!

LindaO'Neill
"


Verified
5/5

2015-11-25

"I posted a comment previously. "


Verified
5/5

2015-11-25

"ThreadUP provided a fun shopping experience-with a simple to navigate website. Photos and are clear -and it's reassuring to know that the quality is good due to the high standards for reselling the clothing they receive.
I had a pant to return and because it was a mismarked size I received a prepaid return label to ship it back. No problem-personable, friendly and efficient service! Great company!
"


Verified
4/5

2015-11-25

"I ordered a red skirt and a blue skirt in a size that should have been a little big on me. They arrived, but the blue skirt was actually purple and both skirts were two sizes too small. I was happy with everything else about the experience except buying this product without any kind of input."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-25

"I got my first Polka dot box and I am very satisfied that the items I got are in really good condition.They seems to be brand new and I think waiting for it was worth it! I shared it with my friends and I'm sure they'll gonna love ThredUp as well. Thank you for answering my inquiries and keep up the good work! God bless!"


Verified
5/5

2015-11-25

"Love everything and fast delivery. "


Verified
5/5

2015-11-25

"Wonderful company to deal with. I love the packaging that the items arrive in. Can't wait to order from ThredUp again.
"


Verified
5/5

2015-11-25

"Thrilled with my order! I've been spreading the word! Such a great find!"