"Great experience- will definitely order again"

"Love all my purchases! Always delivered in a timely fashion,as well!"

"Fast, beautiful, everything fist very well. All happy! "

"I was so shocked how nice and neat everything was packaged. I really appreciate the details and how you guys made everything feel personalized. Keep up the good work. I hope you company continue to excel. "

"Very happy with the quality of items, the process is easy for sending in items, highly recommend ThredUP!"

"Very fast I love my new items."

"Products looked good, arrived in a reasonable time"

"The packaging was lovely and the clothing first rate."

"I've been shopping with Thredup for about nine months and did have a good experience.
However, I have now made two returns where they claim that certain items were not returned. the items total over $100. The items were unmistakably in the box but customer service has not worked with me. I think this will be the end of my relationship with this company. "

"I love Thredup! The website is easy to use, the photos of the merchandise are great, and for the most part prices are very fair.
Returns are simple and customer support is excellent.
Selling on Thredup is easier than taking a bag to Goodwill since they send a strong, labeled bag and will even arrange to have it picked up at your house."

"I love the ease of shopping on thred up. However, I wish they were more picky with quality since it's an online shop. I received some things that were a bit worn or stretched out and not described properly. However it's great because returns are really easy and I have gotten some steals off the site! "

"Presentation of the items purchased was good but reseller got one item in my order incorrect--size was not correct. Attempted to return item but since Final item sale I am having difficulty returning the item."

"awesome awesome AWESOME! I love this company! so many amazing things with great quality!!"

"excellent quality items, prompt delivery, nice packaging"

"I have been impressed from the very beginning with ThredUp! I couldn't make up my mind on the items I wanted. So I took longer than normal to place an order. A day later I received an email that totally impressed me with the personal touch it was given. Now I tell all of my friends about the website! I will continue to buy from you guys! Kudos to an awesome idea! The package arrived in no time and the jeans are in perfect shape-I love them! Why buy new?!"