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Product & services pricing
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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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Verified
3/5

2015-12-14

"I have purchased Many items. One pair of shoes were too small, did not return and a handbag I paid $125,00 was more used/worn than stated and was not returnable!"


Verified
4/5

2015-12-14

"I enjoyed the Under Amour shirt. The Nike shirt was described as faded, but it seemed a little more than average. Other than that I like ThreadUp a lot and hope to have better luck with products in the future"


Verified
5/5

2015-12-14

"It was everything I expected it to be! Good merchandise and delivered when they said it would be!"


Verified
2/5

2015-12-14

"some looked new and some did not I ordered a little girls sweater size 8 but it looked like a big girls sweater for a teenage girl and the skirt that I ordered was supposed to be for a girl size 8 but the waist is very big other than that the other clothes were fine."


Verified
5/5

2015-12-14

"Very satisfied with my purchase! Will be shopping more with you guys!"


Verified
5/5

2015-12-14

"Easy process, loved the product I received!"


Verified
5/5

2015-12-14

"Very well organized and fast! I love how personal the emails and messages are - really sets thredup apart from other sites. Also, I love the mission! I've read the booklet that comes with the orders, and I love everything about it! I've told all my friends and family about you guys. :)"


Verified
5/5

2015-12-14

"Very affordable and fast shipping!!"


Verified
5/5

2015-12-13

"I recieved my clothes very timely. The items were in great condition at a very resonable price. I will definitely be shopping there again."


Verified
4/5

2015-12-13

"Good quality of clothes, processing was slow before shipping."


Verified
5/5

2015-12-13

"great deal for good brand of jeans."


Verified
4/5

2015-12-13

"I was only slightly disappointed that more of my items were accepted for sale and the amount was less than I wanted. However, TU is picky and I love all the items I have purchased so I respect the high standards.

Suggestions for improvement: 1) Add a "Favorites" function so we can "save" items we like and can find them fast when we are ready to purchase; 2) Don't automatically apply the amount credited for sales when making a purchase. We may want to save it until we find something very expensive.
"

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Verified
5/5

2015-12-13

"Package came on time with the contents undamaged. Nice packaging. Will order from again soon."


Verified
5/5

2015-12-13

"Excellent quality and speedy delivery! Thank you! ????"


Verified
4/5

2015-12-13

"It took a long time to arrive. "