"The only thing i would change, wish it would always have in app delivery. Not a fan of the 10.99 next day delivery option."
"Got the tickets on time and was able to print them and/or show them on my phone. Worked great, and got to see some great games!"
"Easy fast on time when expected "
"it is great. never fake tickets. and i always buy from there. never got disappointed once"
"Bought four tickets to the tigers game, only 3 scanned. Pretty unfortunate "
"We have ordered from tickpick 3 or 4 times now and it has been super easy and great everytime! Never had a problem with anything and they are the cheapest tickets we have found since they don't have service fees "
"TickPick is one of the best and most efficient apps when it comes to reselling. You buy your tickets now and in a matter of minutes , they're in your hands. "
"Saved over $50USD because of No Fees. Will never use Stub Hub again!"
"Tickets are cheaper than stubhub and no fees. Easy delivery shortly after purchase. "
"happy with how TickPick operates! A reason I did not give it 5 stars is that sometimes it shows that the price of the event is way less than when you actually click on the event and check the prices. "
"Easy to buy. Quick deliver via email. Will use it again."
"Every ticket I've bought has worked out perfectly."
"I've bought about 15 tickets thus far and all have been legit. "
"TickPick seems fine for smaller priced items. I recently bought two tickets that were $4500 a piece, however, and it's clear that their infrastructure, etc, does not match what you would expect from purchases at that level.
They made multiple mistakes on the chain - told me my tickets were delivered when they weren't (and hadn't been delivered 3 days later), taken money out of my account before any tickets were confirmed. When I called to highlight my concern, the sales person threatened my ability to get a refund rather than try to find a solution.
Just use Stubhub, pay the extra fees there, and have comfort the experience will be ok."
"Ticket did not arrive Inside envelope the first time, but the support team was very helpful and I received my tickets shortly after. "
“I checked the tracking number for the tickets that were sent and see that they were delivered. Please reach out to us by phone at 845-538-4567 or email at support@tickpick.com if you did not receive your tickets. We will make sure you are taken care of.”
A rep from TickPick, Tickpick1, has responded:
“Hello,
First and foremost, I would like to apologize if you felt that one of our agents did not take your concern with the utmost respect and courtesy.
We are a young marketplace, but we are also growing at an expeditious rate. We treat every order the same-whether an order is for a dollar or ten thousand dollars. I can assure you we monitor every single order to make sure they are delivered in a seamless manner, so I do sincerely apologize for any inconvenience you had.
I see the tickets you ordered for the Nashville Predators were not released until 7 AM of the day of the event. The Predators are very unique in their delivery method, but that is exactly when every ticket was released.
We are sincerely sorry that you did not have a great experience, and I wish we could have the opportunity to make it up to you.
”