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Product & services pricing
4.32/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.34/5
Customer service:
3.74/5
Return/Replacement policy:
4.17/5

Verified
5/5

2015-04-28

"Everything went as it should "


Verified
5/5

2015-04-28

"Great customer service. Had an issue with my order and Tickpick were incredibly responsive and made sure everything worked out. Will undoubtedly use them again."


Verified
5/5

2015-04-28

"The agent I worked with was very helpful I bought tickets last year. I was pleased with the service so I came back. Now I m just waiting for my tickets thanks. "


Verified
5/5

2015-04-28

"Was easy and quick. .awesome seats. ..thank you"


Verified
5/5

2015-04-28

"fantastic!! super quick!!"


Verified
4/5

2015-04-28

"The price was good, but there was a lack of communication or clarification as to when I would receive my tickets"


Verified
5/5

2015-04-28

"I got a great price on a ticket to the Rangers game."


Verified
1/5

2015-04-28

"Horrible.

Bought tickets to a show in NY for a Saturday afternoon. They told me to pick up the tickets on Saturday morning at a nearby restaurant. Turns out the tickets were for a show THE NIGHT BEFORE that already took place.

Called their customer service that day - was on hold for over a half hour.

Tried calling back on Monday, and they told me there was nothing they could do except tell me about other show times they had for sale. Over $300 down the drain and they were unwilling to give any sort of credit whatsoever except waive a commission fee.

Will NEVER use this site again. So many other better options out there who actually care about returning and paying customers.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-04-28

"I've ordered from tickpick on several occasions and is my "go to" website for tickets. I've never had an issue and their customer support is wonderful. "


Verified
5/5

2015-04-28

"Best ticket purchasing app ever . Keep up the good work "


Verified
5/5

2015-04-28

"good service good seats quick delivery"


Verified
5/5

2015-04-28

"Love this site! Makes ticket selection so easy. My only criticism: improve seat mapping to accurately ink to different event types"


Verified
5/5

2015-04-28

"Tickets were authentic and seats were amazing. Great price too. "


Verified
1/5

2015-04-28

"Very, very disappointing. TickPick claimed to be selling me terrific seats (A rating), when in fact they were the last row in the entire theater. The worst seats possible. The little children we brought to the show couldn't see a thing. AND we paid over face value. I would have been better off buying tickets anywhere else... I told the friend who recommended TickPick how crappy the service is, and never used TickPick again. #TotalFail."


Verified
5/5

2015-04-28

"Service was great. Will definitely use again!"