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Product & services pricing
4.33/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.42/5
Customer service:
3.86/5
Return/Replacement policy:
4.24/5

Verified
5/5

2015-05-01

"Ever since I found them, I use nothing else. No ridiculous fees right at the end of a transaction, like every other scalper site."


Verified
5/5

2015-04-29

"Excellent seats and I paid less that my friends who had to sit in the nose-bleed section."


Verified
5/5

2015-04-29

"Tick pick is great and cheaper than stub!"


Verified
5/5

2015-04-29

"Ticket arrived on time and was as advertised."


Verified
5/5

2015-04-29

"Unbeleivably awesome time! Easy transaction. Great customer service. Zero issues. Had a smile on my face the entire time."


Verified
5/5

2015-04-28

"Everything went as it should "


Verified
5/5

2015-04-28

"Great customer service. Had an issue with my order and Tickpick were incredibly responsive and made sure everything worked out. Will undoubtedly use them again."


Verified
5/5

2015-04-28

"The agent I worked with was very helpful I bought tickets last year. I was pleased with the service so I came back. Now I m just waiting for my tickets thanks. "


Verified
5/5

2015-04-28

"Was easy and quick. .awesome seats. ..thank you"


Verified
5/5

2015-04-28

"fantastic!! super quick!!"


Verified
4/5

2015-04-28

"The price was good, but there was a lack of communication or clarification as to when I would receive my tickets"


Verified
5/5

2015-04-28

"I got a great price on a ticket to the Rangers game."


Verified
1/5

2015-04-28

"Horrible.

Bought tickets to a show in NY for a Saturday afternoon. They told me to pick up the tickets on Saturday morning at a nearby restaurant. Turns out the tickets were for a show THE NIGHT BEFORE that already took place.

Called their customer service that day - was on hold for over a half hour.

Tried calling back on Monday, and they told me there was nothing they could do except tell me about other show times they had for sale. Over $300 down the drain and they were unwilling to give any sort of credit whatsoever except waive a commission fee.

Will NEVER use this site again. So many other better options out there who actually care about returning and paying customers.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-04-28

"I've ordered from tickpick on several occasions and is my "go to" website for tickets. I've never had an issue and their customer support is wonderful. "


Verified
5/5

2015-04-28

"Best ticket purchasing app ever . Keep up the good work "