ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.58/5
Chance of future purchase:
2.80/5
Shipping & packaging:
2.98/5
Customer service:
2.85/5
Return/Replacement policy:
2.46/5

5/5

2019-10-24

Excellent

"Easy instructions to follow."


5/5

2019-10-21

QUICK

"PROCESSED QUICKLY AND EMAIL CONFIRMATION WITHIN MINUTES."

Detailed Review Benchmark + -
Product Returns/Refunds/Exchanges

5/5

2019-10-20

Excellent service!

"This was the easiest and fastest ticket buying experience I have ever had! I will definitely use Tickets-Center.com again!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-10-20

Awesome

"Very polite and very helpful "


1/5

2019-10-18

Terrible customer service, only received tickets when filed dispute

" This company is fraudulent. Their email box is "unmonitored", the "live chat" is a robot, and calling the line only takes me in automated circles. I was unable to speak with a representative.

I purchased two tickets on 6/28, and was sent a confirmation email that I'd receive my tickets by 10/12. When I hadn't received them by 10/17 and was unsuccessful in contacting them, I filed a dispute with my credit card company. The tickets appeared in my inbox on the 10/18, concert is 10/19. I am guessing they only sent me the tickets because they had been contacted by my credit card company. What a joke.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-10-18

Buyer beware!

"On the day of my purchase, I called to verify exactly what I was going to get. The day my tickets came though, they were not what I was told I would have. I tried contacting customer service twice via live chat and called 3 times. I never spoke with an actual human. Their customer service is terrible. Just beware of what you purchase through them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2019-10-17

International charges of approx $300

"I googled Calgary Saddledome official site and proceeded to purchase my $89 tickets. After completing my order $467.25 ($89 × 5 + .05), I realized the total charged to my account was over $700! Unbelievable!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-10-12

Fraudulent and Deceptive Marketing

"Would not refund my money even when I have records and picture that before I checkout it says on their website that tickets will be delivered via email. Do not fall into their trap! Their special delivery instructions comes after you have bought the tickets! Fraudulent and deceptive!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

1/5

2019-10-12

Just got scammed

"Paid over 400 plus dollars for Chris Brown tix. Sold them as had to attend funeral. Come to find out tix were bogus and the guys I sold them too had to issue a refund. Trying to contact Ticket Center as feel just got scammed..."


1/5

2019-10-12

It’s a scam

"They charge. About triple or quadruple pricing they steal and are scammers of the first order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-10-11

BEWARE!!!!

""I too, like a few others here, landed on this site thinking it was the official ticket site. I am normally so careful and so mad at myself for not taking even more time with what I was doing. AS SOON as I purchased tickets I realized what I had done and went on the venue site and found i paid more than twice as much for the same tickets. I immediately called and they refuse to refund $$. I am mad at myself as much as them for not being even more careful. Never again.""

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-10-09

Over priced

"My tickets cost $60 I paid $214 each absolute refusal for a refund. Absolute worst NOBODY WASTE YOUR MONEY HERE"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-10-09

My order was randomly cancelled without explanation

"My order was randomly cancelled and no explanation.
What do I do now?
"


1/5

2019-10-09

RIP OFF :(

"Can't believe this is possible. The web-site pretends it is ticketmaster however it is not ticketmaster. It charges in US double the price with refund policy. Please be carefull if you use this service in Canada"


5/5

2019-10-09

So Far So Go

"Without any problems as of this date 10/08/2019"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges