"We ordered tickets for a March 5 event, and after the sale was complete found out that we are guaranteed ONLY that we will receive the tickets "on March 5 or sooner"... the day of the event. Now we are moving and can't use the tickets. We got NO help reaching out to the seller to get the tickets early, so we can sell them!"
"The first three reviews I see are all one stars, but I spoke with someone on the phone I could understand and he was very helpful. On top of that, I found a deal on tickets for Jewel's Holiday tour in Northfield, Ohio. A floor seat for half the price. "
"Even after verbal confirmation over the phone of the desired date for the ticket purchase, sales rep Luis booked my tickets for the wrong date. I am currently and have been o. Hold with customer service for 30min trying to get my ticket purchase switched to the right date. A huge headache. "
"This was the WORST ticket buying experience ever! The agent forgot to mention our seats had NO view of the stage. We only found out on the email receipt. We tried to do online chat but no one ever came on. We sent an email but my expectations are very low. We notified our credit card company and hopefully will get our money back."
"I spent $380 on tickets that aren't set to "ship" until the day before the show thats two months away. Already disappointed.
Should have known better."
"The checkout process in now way indicated the tickets being purchased were not direct from the local box office and were upcharged by 4x's the box office retail price. When the tickets arrived to be downloaded my name was not on them, and showed original price was $35 each. I paid nearly $100 each plus an outrageous $35 processing price per ticket. Had I known this was not our local box office charge, I would have NEVER used this service. I thought I was contributing to our local economy and small box office event. Never did I think I was using a resale service. This is outrageous. BUYER BEWARE! "
"Wish I would have read these reviews, they portray themselves as the ticket vendor for venues and end up charging at least double the asking price. You are not able to get a hold of any one. Such a RIP off company I will be disputing the charges with my bank. "
"Outrageous! I thought I was buying ticket through the box office of the venue, but unknowingly was directed to this website. I thought the $79 per seat price was high for Sunday matinee balcony seats, but proceeded with my purchase. When my e-ticket arrived with a $29 value, I realized this was a third party site! $50 per ticket price gouge is outrageous! When I called to complain and request my purchase be cancelled/refunded, Samual put me on hold for over 30 minutes and never returned. Very rude and unprofessional. I am disputing this charge with PayPal and my credit card! Beware!"
"I woud think that there would
Be an easy way for the tickets
To be gotten. Sure go to a library
And they have no idea what to do.
Need to find another way ."
"Bruno our server was gracious, and because of his customer service skills, we are able to enjoy great seats at an event that otherwise may not have been as good an experience on our budget. Thank you Bruno!"
"They charged triple the cost for tickets...it was my mistake . It won't happen again, and I advise others to never use this site."
"BEWARE of this company as they Price Gouge. I was trying to get tickets for Michael Buble in Oakland's Oracle Arena and my daughter told me to go directly to venue to save money. When I typed in Oracle it sent me to Ticket-Center and when I saw the price of the tickets I was surprised by the high costs. I proceeded to near the end and saw the Service fee and it was $81 per ticket. Never did I see such a high amount. I went to compare and ticket prices through Ticketmaster was about 10 to 50% cheaper and Service fee was less then $10 per ticket. "
"Over priced
They do not have tickets in hand
If you buy tickets months in advance you might not get them till 1 week before event.
I can not gift them
I can't resell them till I have the tickets.
They offer no option for refund.
"
"I clicked onto their website to purchase tickets to the Fleetwood Mac Concert in Calgary. Their website advised that there was a flashsale for the tickets. I clicked in to purchase the tickets and proceeded to purchase the tickets. When I purchased the tickets the price changed to over $50 more per ticket. I tried to email them 3 times. All three times they said they would not give me the flash sale price. They said it is because tickets fluctuate at anytime due to demand and if I want I should resell the tickets for more money! Don't get ripped off by this company. Stay far away!!"
" I was trying to purchase tickets for wrestlemania before they go on sale the following day and the worker helped me find my price range exact, within minutes! Great customer service and an easy choice! "