"Very good price on portable DVD player. Shipped promptly. Relatively painless check out procedure. Only dishearteneing note was packing inside shipping box was ONE piece of packing paper."

"now enjoying my sec emachine 19"w screen lcd mon.with this one i also have a set of logitech usb speakers nice setup good sound."

"Seriously incorrect information posted in memory product description. Called them the same day after finding the true specs and they would not cancel order. I have to wait until the package arrives then refuse it. Wait for Tiger Direct to get the package back, wait longer to get my money back.
Previous order was made on July 30,2009 and the expected delivery date is Aug. 11. VERY poor shipping time IMHO."

"Very fast shipping !! Item as discribe. AAAAA+++++++. Will buy again !"

"Shipping was rapid and well documented. Excellent service."

"I order from Tiger Direct 3-4 times a year.
The shipping has always been fast, and prices are very good.
This time though, the "availability" of the item I ordered was "a few left", and the order confirmation told me it really meant “backorder”.
Clarity and accuracy of the inventory is very important to customers when ordering.
There is definitely place for improvement there as I never buy anything that is “backorder”.
The item is still not shipped (it took 7 days for Tiger Direct to send it, and I am still waiting for UPS to deliver it 10 days after my order).
"

"Only place I could find what I needed, and quick shipping."

"I was sent an special offer from Tiger Direct regarding labtops that were on sale. Since it is a "special" birthday this year from my boys, I decided that laptops is what I would buy. I ordered them on July 27/09 and they are scheduled for delivery today which is July 28/09. I am so impressed with the ease of ordering from Tiger Direct on line and equally impressed by their customer service and speed of delivery. This is not the first time I have ordered from Tiger Direct nor will it be that last! If you want great service, prices, fast delivery and great customer service, Tiger Direct is the way to go. Thank you so much!!

Barbara"

"The products I ordered arrived via UPS three days after ordering them. Even though this was a little slower than a previous order, I am very happy overall. The product is installed and working great. If there is anything that I wouldn't mind seeing as an option, it would be nice to have a choice of a lower-priced delivery option."

"Ordered Garmin 750 GPS on a Friday night, delivered Monday. Refurbished unit in like new condition, works perfect. As usual TigerDirect Canada provided superb service."

"Very fast delivery service.
Received everything in top conditions.
I give a 10/10 rating. "

"Great product, cheap service and quick shipping. Works great. Only discrepancy is that it did not come with any manuals. Other than that i've shopped at TigerDirect.ca for almost 8 years and have never had a problem with them.

9/10"

"Last week I ordered a pair of headphones from here, the only other place that sold them in canada IIRC was amazon.ca and tiger's price was cheaper.

First of all, when I bought them, they were listed at 33.99, but what caught me off guard was the inflated shipping price of like 12 dollars. I made the mistake to proceed with the order anyways, even though the overall price i was paying was higher than the other company when shipping is taken into account.

It was (and still is, barring that they change it after reading this) listed as being available on a "order today, ships today" basis.

so a week later, with nothing having arrived, I decide to check my order status and it tells me that

1) Invoice Not Available
2) Order Status: All Backordered - These items are currently on backorder, and will ship as soon as we receive stock on them. ( We are currently doing a physical inventory. Your order may temporarily show on backorder. Please allow 48 hours for your status to update. )

Now the 48 hour thing might be nice and all, but it was "available" a week ago, and should have SHIPPED by now.

I'm grabbing a plane and going down to the states in a week, which is why i ordered headphones in the first place. If it hasn't even shipped yet, I don't want it, nor will I be around to accept it if and when it does arrive.

So I call the number ***-***-****) and press 3 to talk to a customer service representative, and explain to him that i want to cancel the order. He tells me that there is some system issue so nothing can be processed, and to call back in half an hour.

Half an hour later, I do call, and he spinning the same story, this time telling me to call back in TWO hours. Now it's 11 o clock at night, i can't be calling at 1 in the morning, i have other things to be doing. I asked him to confirm if he won't screw me over when I call in 2 hours, and instead of answering, the guy asks "Is there anything else I can help you with?" and when I told him "no, i'm asking a question" he hangs up on me. I am gunna call in the morning.

UPDATE - They sent me an email today telling me they canceled the order."

"Great service. I asked my son, who lives out of town, to tell me what he wanted for his birthday. He directed me to Tiger Direct. The ordering was easy. After a few days, he noticed that I had an error in the shipping address. Tiger Direct provided me with the UPS contact number and was able to correct that error without any problem. Both my son and I am satisfied with the whole process re regard to buying from Tiger Direct. "

"I bought a Tom Tom GPS Refurbish. Got in within the same week. Everything was perfect as if it was new! The GPS is working pretty well and I don't lose myself anymore! "