"Everything was as promised and trouble free. "

"Pretty good except they screwed up the shipping, I paid for express and they only sent 1 item that way , everything else came by ground. They refunded the difference but should have offered a discount or credit for the mistake and inconvience that it put me through. If I had known that I would have bought locally."

"J'espère pouvoir naviguer en français un jour, voir parler au service en français. À part ça, bon site, bons prix et bonne qualité."

"I've bought several things from TigerDirect.ca in the last year, and have never been anything but fully satisfied with the speed of delivery, the pricing, and the quality of the stuff I've bought. "

"Very Satisfied. Product was delivered in a timely fashion. Had no trouble tacking order. Product was installed in my Tower & works just fine,"

"Your website has been set up very slyly. Once I have endered the information for the 2 products I wanted, my order disappeared from the screen and I could not get it back. I assumed that I had probably done something wrong so I placed another order for the exact same 2 products. When I checked my email, there were 2 messages from you asking for confirmation of the orders - AND I CANCELLED BOTH ORDERS IMMEDIATELY!!!!!!! Does no one in your organization check these confirmations to see if the customer is satisfied with the order? You shipped 2 exactly same orders without anyone in your organization having enough common sense to check if this was actually correct!!! I will never use your company again and never recommend it to anyone I know. I have shipped the products back and I expect you to refund my money immediately."

"I can always count on TigerDirect.ca for good prices and fast shipping"

"With the MP3 unit I purchased it came with 2 patch cords for connection to a computer. I followed the suggestion given and purchased another one without knowing. No operating instructions came with the unit"

"Very good! Thanks very much!"

"I am very pleased of all my purchases , delivered always on time, quality as per description"

"Great deals at Tiger Direct but, this time, one of the products are defective. Tiger Direct didn't offert garantie or service or return for this product. It was a bad news, I don't speak English very well. I think is will be a complex process !"

"I was actually amazed that the product delivered as fast as it did!"

"I have ordered several items in recent years from TigerDirect.ca. In each case the selection of items was excellent, there were reviews to determine other peoples opinions, there was lots of information available on the items, the price was right, the service was great, delivery was quick and the goods arrived well packaged and undamaged. What more could you want from an on-line reseller?"

"I recently bought a coupon on a website to be used on TigerDirect.ca. I paid it $15 and it was worth $30.

I made a purchased on the site. Days passed and after a while I contacted TigerDirect.ca to ask them what was happening. They told me that UPS was holding the package in Concord, Ontario, whilst I live in Toronto, Ontario.

UPS claimed they didn't have a proper address. I triple checked and I gave the correct one to TigerDirect.ca.

Finally, the package went back to TigerDirect.ca warehouse.

Since then, they refuse to refund me the totallity. They're charging me for the delivery and the coupon I bought can't be used anymore.

I suspect this to be a con. They make people pay, give the wrong address to UPS, the package comes back to the warehouse and they get to earn x% of the $15 from Deal of the Day's coupon without giving anything away.


___________________________________________


Dear Brad,

Nice to see that as a company you don't feel the obligations to apologize or make it up to me. Way to go.

Second thing, please don't call me an idiot. I tripled checked the address and it's the correct one. I even gave the appartment number.

The package never arrived in Toronto, it got stuck in Concord so can it even be refused? Who are you trying to fool?
"

"I have never had any problems with Tiger Direct or the product, shipping time was as posted"