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Verified
3/5

2021-06-15

"your order system needs work had to put in some information three times - seems that it will not retain from page to page"


Verified
5/5

2021-06-15

Came on time

"Ordering was easy and my speaker came in under 3 days from the order date. Would definitely buy more in the future."

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Verified
5/5

2021-06-15

Purchasing products at TIgerDirect

"Great selection of products and responsive customer service!"

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Verified
4/5

2021-06-14

Refurbished desktop

"Ordering was easy, item received in a timely matter. Having plugged it in yet. Will update once I do."

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Verified
3/5

2021-06-14

simple order

"i need a new usb hub, you have one on sale"


Verified
5/5

2021-06-14

as expected

"sale as expected..........."


Verified
5/5

2021-06-14

"Everything went well. Thank you"


Verified
5/5

2021-06-14

Once Again TD refurbs work great

"This unit was actually on my doorstep before I knew it was shipped.
I have bought several refurbs from TD, never an issue, all work perfectly.
In fact TD's refurbs have a better record of working out of the box than new units I have purchased elsewhere.
"

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Verified
4/5

2021-06-13

The Codes of the Promo numbers is not accepting on my orders?

"The promo numbers is not going through?"


Verified
2/5

2021-06-12

finance institution hiccups

"Hit a payment amount cap but didn't know which institution put up a limit. Tiger Direct needs to make weekend hours available because they could have directed me to the source of the problem. Very dissappointed not to be able to reach anyone at your business."


Verified
4/5

2021-06-11

Always fast service, even on returns.

"This order was for a refurbished NETGEAR WIFI USB Adapter. Order came fast as usual from Tiger Direct. Haven't had a chance to install it yet."


Verified
1/5

2021-06-11

Never got it.

"Back ordered, Back ordered, Back ordered, Back ordered, Back ordered, Back ordered, "

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Rep reply posted 2021-06-22
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
3/5

2021-06-07

item arrived in good shape but I never received a tracking number

"Placed the order on May 28, it is now June 7 but no package, no tracking number..."

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Verified
1/5

2021-06-10

Billing Issue

"When I order multiple items, they may not all ship together. This is fine, but what is unacceptable is that you bill for the items only when shipped. This makes completing my expense report at the end of the month VERY difficult. Hypothetical Example: I order 4 items. Order total with shipping & tax is $600. Two items ship and are billed on 5/28 for $295.48. One item ships on 5/29 and is billed at $122.55. The remaining item ships on 6/3 and is billed at $181.97. I may place additional orders around the same time. Now when I try to do my expenses, I have a printed invoice showing $600.00, but charges on my credit card of $295.48, $122.55, and $181.97. These may be mixed in with other charges from other orders. As you can see this makes completing my expenses very difficult and time consuming. I would much rather prefer you bill me for the $600 up front, and issue a credit in the unlikely event you're unable to ship one of the items on my order. My workaround for now is to only order one item at a time so the invoice and credit card charges will all match. This also creates extra work for me, and I'm sure it's extra work for your order fulfillment team as well."


Rep reply posted 2021-06-22
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
5/5

2021-06-10

Second Tiger Direct referb works like a champ.

"This is the second HP refurbished computer I have purchased from Tiger Direct. The desktop I bought over a year ago still works perfectly, and has been running 24/7 for 15 months. Now this new HP laptop came out of the box and set up without a hitch. Seriously, I'll never pay full price for a computer again!"

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