"Helpful Technical Knowledge & Good Service"
"I purchased a desktop a few years back from the Tigerdirect location near my home. Now I am back to purchase another desktop with less storage but a better processor."
"I ordered a monitor for my computer and received a case of Dixie Plates"
"Ordered a laptop Monday morning, card charged. Monday afternoon, order cancelled. Ordered a different laptop Tuesday morning. Card charged. Tuesday afternoon, order cancelled. Order yet a third laptop Wednesday morning. Card charged, order cancelled Wednesday afternoon.
It is now Thursday and NONE OF THE THREE CHARGES HAVE BEEN REFUNDED!!!
It doesn't get much worse than this! This goes beyond incompetence - it is illegal and unethical. I was a good corporate customer but I will NEVER buy ANYTHING from TigerDirect again!"
"Haven't made a purchase since 2007. I found the part I needed for my client that I could not find anywhere else. Amazon was 6 times more and not in stock."
"always satisfied with their prices and service"
"N/A -no comment at this time"
"With today's inventory issues finding a Grade A Refurb at a great price was quite a relief."
"I have called 2 times and they said they would send me a return label and they have not."
“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care
”
"I always have a terrific experience buying refurbished computers from Tiger Direct. I've been doing it for serveral years and have never had a bad experience... as long as you understand that the equipment will eventually need to be replaced within 3-5 years because of age and technology improvements."
"Price is right for a spare hd."
"Zack helped me out with the right pc to buy"
"Had to enter the data 5 times for it finally to stick."
"great great great"
"You guys always have the best UI for finding what I need."
A rep from TigerDirect, RonaldoSL, has responded:
“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care
”