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Verified
5/5

2022-03-12

"Great web site and easy to navigate."


Verified
4/5

2022-03-12

"Been awhile since I bought anything here."


Verified
1/5

2022-03-11

Purchased an expensive server for a business that was not capable of holding the drives we needed.

"TigerDirect assured us that the HP server they recommended would hold the SSD drives we needed for our application. Upon receipt of the server we discovered that these drives would not work and we were forced to buy another server. TigerDirect has promised to provide an RMA which they have not, 3 weeks later provided. Do not purchase from these people they are charlatans."

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Rep reply posted 2022-03-14
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you for posting a review and bringing this matter to our attention.

We are gutted to hear about your concern. Rest assured that this will be handled and a resolution will be provided asap.
A representative will get in touch with you to assist you with the return.

We apologize for the inconvenience.

TigerDirect Customer Care


Verified
5/5

2022-03-11

To the point

"Descriptions are accurate and easy to understand, allowing for quick decisions."


Verified
1/5

2022-03-11

Took forever to deliver poor updates

"Ordered product and inferred it would come quickly. Not only did it not come quickly but it came partially shipped I'm still waiting for the other part of it. Never knew when it was going to be delivered, poor updating. Will never buy from them again."

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Rep reply posted 2022-03-14
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review.

At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.

TigerDirect Customer Care


Verified
5/5

2022-03-11

Monitor arrived promptly and works fine

"Monitor arrived promptly and works fine"

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Verified
2/5

2022-03-11

Canceled an order and they shiped it to the wrong address anyway.

"Canceled an order and they shiped it to the wrong address anyway."

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Rep reply posted 2022-03-14
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review.

We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
The product has been returned to us and a full refund has been processed back to your account.

TigerDirect Customer Care


Verified
4/5

2022-03-10

Computer and webcam

"The webcam (Diamond WC1080) came first. It worked great on my laptop and did not have to mess with setting up drivers. However, whoever designed the clip on the camera, to mount it on a laptop, is an idiot. I had to make a separate bracket to allow it to stay on the laptop without it falling off or moving. Almost like there is a missing bracket or something that did not come with the package.

The computer came a bit later and it had all the cables and the unit looks in good shape. The package was damaged a bit but there was no apparent damage to the computer itself.
"

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Verified
3/5

2022-03-10

Missing products

"Still waiting for my external hard drive. No updates given . "

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Rep reply posted 2022-03-14
A rep from TigerDirect, RonaldoSL, has responded:

“"Thank you for posting a review.

The order shipped out on the 10th of March 2022.
We will send you an email with the tracking information.

Thanks.

TigerDirect Customer Care”


Verified
5/5

2022-03-09

VERY EASY

"THE SEARCH FEATURE WAS ACCURATE AND ORDERING WAS VERY EASY."


Verified
1/5

2022-03-09

Ordered a 4 port computer card

"Ordered a 4 port serial card, but have not received it after 3 weeks as of yet. So you tell me, how I should rate it."


Rep reply posted 2022-03-14
A rep from TigerDirect, RonaldoSL, has responded:

“"Thank you for posting a review.

The order shipped out on the March 9, 2022.
We will send you an email with the tracking information.

Thanks.

TigerDirect Customer Care”


Verified
5/5

2022-03-09

Easy to order

"Easy to order the deals without interuptions!"


Verified
5/5

2022-03-09

Rpturner

"First time thru ordering process...good."


Verified
5/5

2022-03-09

iPad 10.2

"No problems. 2-day delivery. New unit, in good working condition."

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Verified
2/5

2022-03-09

"Your files are not updated. Your customer service do not respond with feedback as promised."