"Rough presentation skills"
"I've been looking for additional surge protectors and found an excellent option on Tiger Direct. Quick. Ordered and paid for in less time than it takes to rate the transaction."
"Indicated I could get 10%off as new customer and then copied coupon code and it indicated it was not valid."
"i always love the value tiger direct gives me."
"Easy Peasy - Found what I needed and swift checkout"
"I tried the chat option so I could get help with a purchase, but no one come on to chat with me."
“Thank you very much for your review.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care
”
"Need more computers for new employees.. easy to find products and order"
"Quick and easy to get what I was looking for."
"Tiger Direct had a great price and was VERY quick to ship! I'd recommend them to anyone!"
"Tiger does a great job of helping me find exactly what I am looking for when I need it. Thank you!!! "
"I ordered a computer for $207 and it was to be delivered on 2/18/22 I go home and nothing is delivered. I checked my security camera and saw the ups truck drive up but never get out and deliver anything. I contact ups and tiger direct they email me back stating they are investigating it. Well it's been almost 4 weeks and still no resolution despite my video proof. No offer of replacement or refund. Now they aren't even responding to my emails. At this point I just want my money back and I will never deal with this company again. Also, I have been reading a lot of reviews and apparently I'm not the only one who has mysteriously lost a package with no help from the company. Do yourself a favor and avoid Tiger Direct at all costs. "
“Thank you very much for your review.
We are sorry about the experience. We are gutted when we miss the mark!
We are definitely looking in to this case and will get in touch with you asap.
TigerDirect Customer Care
”
"I ordered it online and they delivered when they said they would. It's just what I wanted and ordered. "
"TigerDirect is now my trusted vendor for business PCs. We bought some refurbished PCs from them and they came in great condition with a clean bloatless install of Windows 10. It was cleaner than a *new* model from the same vendor! Great experience, will be coming back. "
"Fast delivery and my USB flash drive was carefully packed. Will try TigerDirect again!"
"all's I can say is I love my TIGER DIRECT CHECK OUT WAY! & THE GOODIES THEY HAVE COMING MY WAY! :) & MY OLD 2010 22'' TOWER WITH MY OLD XP THEY GOT ME .ALL THE GUTS TO BUILD HER WITH IS STILL RUNNING BETTER THEN ANY OF THE NEW CRAP I OWN. SO IF YOU WANT TIGER TOUGH BUILD ! SHOP HERE IT OUT LAST ANY OTHERS! ALISA FROM WYOMING :) LAST BUT NOT FOR GOTEN THE PEPOLE THAT HAS TAKEN CARE OF ME ARE GREAT!"
A rep from TigerDirect, RonaldoSL, has responded:
“Thank you for posting a review.
We would like hear more about the issue in hopes of improving our website.
At TigerDirect, we always aim to deliver a great experience. We will use your input to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care
”