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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-02-26

My Go to Place

"Long time customer, always satisfied."


Verified
5/5

2022-02-26

Good to be back!

"A long time TigerDirect customer who has bought multiple bare-bones kits from TD. Great value."


Verified
5/5

2022-02-25

good

"very good rate with fast check out "


Verified
5/5

2022-02-25

Catchy Title... OK, it was fast and convenient to order

"It was fast and convenient to order. The price seemed good. My mouse died and I needed a new one. You can't go wrong with Logitech"


Verified
4/5

2022-02-25

Generally good. Communications concerning shipping could have been better

"Like the title says. Generally good but communications concerning shipping could have been better."


Verified
5/5

2022-02-25

Easy Peazy

"Search function pointed me right to what I wanted to buy. Modifying the checkout data was easy. Payment was secured and easy to use."


Verified
2/5

2022-02-24

Tough to pay for order

"Tried 3 times only changing W to West in the address."


Rep reply posted 2022-02-28
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
5/5

2022-02-24

"always a great experience"


Verified
5/5

2022-02-24

Great customer service!

"I had ordered a refurbished PC. I shortly after discovered it was the wrong one. I sent a message to customer service and told them my issue. They promptly canceled my wrong order and quickly issued a refund. I couldn't be more pleased.
I then went and ordered the one I should have ordered in the first place. I received it a few days earlier then expected and am very pleased with it.
"

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Pricing of products and services
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Product Returns/Refunds/Exchanges

Verified
1/5

2022-02-23

Great products, great prices, lousy remembering account name

"I absolutely love the price on the 4GB DDR3 ($21.00) and the product is exactly what I was looking for ... only problem is my account information changed since my last scrum with the Tiger! My account name was tedthayer which got changed to my email address. The password didn't change, but it didn't go with the new name! THIS is called aggravation. I finally got what I wanted and escaped by becoming a guest! What an adventure! (I love it!!!)"


Rep reply posted 2022-02-24
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review.

At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
We would like to hear more about your experience please expect a call from us.

TigerDirect Customer Care


Verified
2/5

2022-02-23

**** Tortuous Ordering Process

"Specifications for Mouse did not say which versions of Windows are compatible. Chat person resolved this. Working with Shopping Cart was ****. Directions are confusing and customer needs to key them in several times. Asking for my email address has a too-small box to key in and some icon in box makes it more confusing."


Rep reply posted 2022-02-24
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
5/5

2022-02-23

"Thank you for your good service"


Verified
5/5

2022-02-22

happy

"very happy with your products"


Verified
5/5

2022-02-22

Easy Computer Buy

"The site is always easy to navigate and the information for the products, very easy to find all to products and info you need at great prices."


Verified
2/5

2022-02-21

Refurbished computer

"Received wrong computer, waiting two days now to hear from them regarding replacing the wrong computer. "


Rep reply posted 2022-02-24
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you for posting a review.

We have been trying and to reach you to process your request.
A label for return was sent to your email , we hope to hear from you soon so we may resolve your issue.



TigerDirect Customer Care