"I am very impressed with both the product and customer service at Glass Tile Store. I received my order the day after I submitted it. It was a large order containing a few broken pieces. Customer Service was very helpful and friendly. As soon as I sent them a picture of the broken tiles they shipped out replacements which I received the next day. These days it's difficult to find such helpful and friendly customer service representatives. That alone is worth coming back for - but add the great selection and fast shipping and you have a winning combination. Thank you Naomi in Customer Service!"

"Very fast shipping and very good packaging. Excellent product quality! "

"Amazing quick service with awesome quality products. "

"Samples were great! Definitely helped us decide!"

"Very pleased with sales personnel and ease of ordering online. Good product and price. "

"I like that they have a huge selection of products & are willing to ship out samples no matter how many times you request them. "

"great service, quick and easy."

"I have recieved my sample tiles.. still trying to make some decisions."

"I love that you can order samples for $5.00. Great selection of tiles."

"LOVED their customer service. free shipping, very low price for samples, but the actual product was a little disappointing. I had a professional install my backsplash tile and thank goodness we ordered extra. We really had to go through the box and pick out the good pieces. The edges are nearly tumbled instead of a clean cut so the grout lines do not look straight as it seeps into those jagged edges. The tiles also wouldn't lay flat. The individual pieces were different depths, so it looks more like a rustic marble backsplash, rather than the cleans and structured look I was going for."

"I was looking for some copper metallic tiles to use as accents and easily found them glasstilestore.com. Searched, ordered and installed then within a week."

"Great service and product. Tile I needed was out of stock. Customer service let me know when tile was expected, and then emailed me to see if I wanted to order it! Received quickly and tile is PERFECT! This is my 2nd purchase from GlassTileStore.com. I highly recommend doing business with them. Top notch!"

"I did not receive all of my samples. I did get a refund but no explanation of why I did not get that sample. Little disappointed because I was really anxious to see that one sample. It was my favorite. It is very helpful to be able to get samples and hold them up to your walls. Thanks."

"Wish sample sizes were larger but I was overall happy"

"Great price, fast shipping, great product"