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Chance of future purchase:
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Return/Replacement policy:
0.00/5

Verified
5/5

2013-12-17

"I have purchased in the past and was satisfied with the speed of the arrival, the quality, selection and price. I had shopped for awhile and found the same quality for half the price of local retailers. I am back again for another project."


Verified
5/5

2013-12-17

"It was great to be able to get samples so that I can make a decision as to what tile I want."


Verified
4/5

2013-12-17

"The samples I asked for were perfect and my decision is made!"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-12-17

"It was very easy to order the tiles and they were just what I expected."


Verified
5/5

2013-12-16

"Product came in good time and was as ordered."


Verified
5/5

2013-12-16

"Delivery was prompt and the samples large enough to give me the info I needed. This is a wonderful service to provide."


Verified
2/5

2013-12-16

"Ordered several samples so I could match a counter top, FOUND IT!
Tile arrives and it was NOT the same as the sample, even had a different name on the tile than the sample. I assumed they sent the wrong tile, called and was informed the MFG called it one thing and they called it something else? I was assured it was the same but clearly it was not. Didnt have time to go back and forth so I just installed whatever it was they sent. seems basic that sample should be the same as purchase, kind of why you buy samples!
"


Verified
4/5

2013-12-16

"The tiles were beautiful and arrived quickly. Only issue was the surprise bill for brokerage fees when the tile arrived. The fee was 50% of the value of my shipment. "


Verified
5/5

2013-12-15

"Rapid delivery, good prices. I will definitely be checking in here first whenever I have tiling needs. Very satisfied."


Verified
5/5

2013-12-14

"The samples that I ordered came guickly and look exactly like the photos on the web. I ordered during the Thanksgiving holiday and got a great deal at $5 for 5 samples and free shipping. No complaints from me. I'm very happy. I will order again from the Glass Tile Store."


Verified
5/5

2013-12-14

"Sample were inexpensive and arrived fast! The tile came in great shape and quick too!"


Verified
5/5

2013-12-14

"Arrived quickly and no damage, which was a pleasent surprise. Quality also looks good. "


Verified
5/5

2013-12-14

"I needed to see various samples of white glass and marble, and had a multitude of options"


Verified
1/5

2013-12-13

"i ordered $550.00 worth of tile, before I rec it, they offered a better price, I called to try to get a credit for the difference about ($50.00) they would not honor the new price NOT VERY HAPPY ! ! ! I guess I should have gone to Home depot in the first place place. they have a better return policy Not happy but still listening and hoping Christmas is coming. any Christmas spirit around.??"


Verified
5/5

2013-12-13

"Easy shopping experience, good selection and appreciated the inclusion of potentially desirable add-ons."