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Customer service:
0.00/5
Return/Replacement policy:
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Verified
5/5

2014-05-22

"Great service, great product."


Verified
5/5

2014-05-22

"Beautiful tile, excellent quick service."


Verified
5/5

2014-05-22

"The samples we ordered came quickly and were very helpful to us in determining which tile we would like to use in our remodeling project."


Verified
4/5

2014-05-21

"The only disappointment was that the tile was backordered when I went to order it, after ordering the samples. I had to wait ~6 weeks but once they were in stock, I could order the tile and the order came quickly."


Verified
1/5

2014-05-21

"I emailed about the broken/cracked tiles that arrived...In response, I was sent ONE new sheet (out of the FIVE sheets that had cracks). I was told that this is a very common thing that happens with shipping. I can understand this happening because when I opened the boxes, there was MINIMAL shredded cardboard used for packing (one layer). I am somewhat upset that the tiles were cracked in the first place and even more upset that this company just acts like it's no big deal and tells me to watch a video on "how to remove a tile piece with another piece." I am upset with the whole situation. To me, it's the point of paying $20 a sheet and getting told "this happens frequently" and so basically, we just ripped you off because we can. I will not be using your company again and will not recommend to family/friends."


Verified
5/5

2014-05-21

"Thank You GlassTileStore!!"


Verified
5/5

2014-05-21

"Quality tiles at a good price with prompt delivery"


Verified
4/5

2014-05-21

"Disappointed with the size (small) of the container of sealant purchased. For the price seemed a little high. Not much information given at the time of purchase, picture depicted a much larger size. But.....purchased the back splash tile a few months earlier and was very pleased. "


Verified
5/5

2014-05-20

"The samples came quickly, we made our choice and the boxes were delivered within the week. They even had an interior designer contact me to see if I had design questions. Page great experience overall - I would highly recommend glasstilestore.com."


Verified
5/5

2014-05-20

"Glass tile samples were shipped very fast . A represenitive is their if you need assisting if needed"


Verified
5/5

2014-05-20

"Order came really fast and love the free shipping! Don't particularly care for the enclosed candies."


Verified
2/5

2014-05-19

"Over 50% of our order (so, 26 tiles out of 46) was recieved damaged, and instead of sending new unbroken tiles, we were sent 10 new tiles (of which 5 were received broken) and told to fix then ourselves. After going back and forth (and delaying our project) we settled for a 20% discount from glasstilestore.com, though we would have much preferred unbroken tiles. In the end, we still had to use broken tiles for our project. I would not suggest using this company to a friend"


Verified
5/5

2014-05-19

"Quick delivery and not a single broken tile! Will happily use again.
"


Verified
5/5

2014-05-19

"was very satisfied with the product samples .I am getting ready to order . Thankyou for the samples"


Verified
5/5

2014-05-18

"2nd time ordering. Great product! Extremely fast shipping! Will continue to order. "